Marek Hornik | Page 8

Awesome car buying experience Great atmosphere; I didn't feel any pressure. Easy buy - I told them what I want and they told me what they can do. No games. Salesman, Peter, had an Great atmosphere; I didn't feel any pressure. Easy buy - I told them what I want and they told me what they can do. No games. Salesman, Peter, had an outstanding follow up. Manager, Marek, did impossible deal no one could do! More

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Excellent new vehicle purchase experience! Alex, Marek and James were all very good to work with. They understood the vehicle that I was looking to buy for my son, the particular model (Golf, W Alex, Marek and James were all very good to work with. They understood the vehicle that I was looking to buy for my son, the particular model (Golf, Wolfsburg edition) that he wanted, and provided a fair price for the vehicle along with the extended warranty that I was looking.to add. No hype, no games, just a solid professional sales/finance experience. As I told them when we picked up the vehicle, I/we will be recommending them and the Autobarn to all of our friends and business associates for all of their future vehicle purchases. More

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5 Star Dealership Excellent dealership - Purchased 3 vehicles over the last 5 years and their service is outstanding. I would recommend asking for Marek if you are pur Excellent dealership - Purchased 3 vehicles over the last 5 years and their service is outstanding. I would recommend asking for Marek if you are purchasing a new vehicle. More

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Leasing a Tiguan Ahmad was great. Easy to deal with and got us in and out in an hour with a new car. Best car buying experience I have had! Ahmad was great. Easy to deal with and got us in and out in an hour with a new car. Best car buying experience I have had! More

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Very professional and considerate. I was treated very professionally and my needs seemed to be important to the service and parts department. They went above and beyond what most other I was treated very professionally and my needs seemed to be important to the service and parts department. They went above and beyond what most other dealers would do. I also own a 2015 Mitsubishi Lancer Evo. I have had the experience of dealing with two different dealerships as far as repairs to that car. Both dealership's service departments were extremely disappointing in the way I was treated. I would never recommend a Mitsubishi to anyone. But, a Volkswagen or Subuaru I will and furthermore I will personally bring them in to your dealership. In the past three years, we have purchased or leased 5 vehicles from your dealership. Keep up the great work! Martin Holm, Plainfield, IL More

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Attention to detail and service is apparent. Service from all was very good. After weeks of looking and shopping I am very happy to have brought my business to the Autobarn. Thanks again! Service from all was very good. After weeks of looking and shopping I am very happy to have brought my business to the Autobarn. Thanks again! More

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Vehicle damage while on recall service I took my new 2015 GTI for an oil change and while there I was told there is a recall for something on the real spoiler. I said yes, go ahead and do i I took my new 2015 GTI for an oil change and while there I was told there is a recall for something on the real spoiler. I said yes, go ahead and do it. Later on they called me that my car is ready. I went there to pick it up, the car was already outside. I checked the rear spolers, just to find that the right spoiler was broken and they tried to fix it poorly and there was also damage on the top spoiler. They tried to hide the damage and I guess they were hoping that I wont notice and get away with it after I would have left the dealer. I raised xxxx and called the service manager who pretended like he did not know about the damage. I told them to fix my car and dont give me any stories, cuz it was obvious that whoever tried to do the recall fix had no idea what he was doing. I mean we can all make mistakes and xxxx happens, but at least be honest about it, admit that you messed up and try to please the customer. That was my third car I bought from them and they just dont care. On top of that, nobody came to apologize or even call me to apologize. I sent emails to the service manager, general manager and the regional manager and nobody responded to my email complaints. Nobody. The car was fixed with brand new part and returned to me after a week. Because of these dealers I'll be forced to go to another german car vendor in the future. VW of Countryside FAILED big time. Kudos to some of the people that work there and treat me with respect every time I visit. Marek and Josh. More

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The staff is arrogant. Our sales person could have cared less about us. We did not receive a fair value for the trade in and would not have taken it had we not had a three week old and been sleep deprived. less about us. We did not receive a fair value for the trade in and would not have taken it had we not had a three week old and been sleep deprived. Upon canceling the unnecessary extended warranty we received conflicting information from the finance staff and had to constantly call to have the cancellation processed and the money returned (even though the third party warranty had already processed the cancellation and sent the corresponding paperwork to the dealership). I would not recommend this dealership to anyone. We have previously used City Volkswagen and LOVED the service there. Our next Volkswagen will be from there. More

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I was looking for a Audi on auto trader and auto barn popped up. Came over from Indiana and test drove.... excellent! Everyone was very friendly and easy to work with. popped up. Came over from Indiana and test drove.... excellent! Everyone was very friendly and easy to work with. More

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What an awesome experience. Anyone looking for a new car has to go to this dealership. A plus. Their pricing was unmatched by anyone out there and their Service Manager Randy is awesome. has to go to this dealership. A plus. Their pricing was unmatched by anyone out there and their Service Manager Randy is awesome. More

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