Margie Bonel | Page 35

Miss Margie is always so helpful and advices me well with the decision on my car service. She knows my time is important and works around my schedule the decision on my car service. She knows my time is important and works around my schedule More

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Whenever I am at the dealership I'm always treated very kindly,starting from the staffs that sign my vehicle in and down to Margie (excellent) kindly,starting from the staffs that sign my vehicle in and down to Margie (excellent) More

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Im very happy to have this dealer specifically the type of service i get from Margie bonel she is so nice and kind the only i can say thank you for everything of service i get from Margie bonel she is so nice and kind the only i can say thank you for everything More

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Amazing Service. Margie never gave up on making sure my car was properly repaired and covered by insurance . Always took the time to keep me updated. car was properly repaired and covered by insurance . Always took the time to keep me updated. More

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Advantage Toyota at Valley Stream always brings a great and friendly environment. Customer service is excellent. The service department answer and explain the work and prices that needs to be done. and friendly environment. Customer service is excellent. The service department answer and explain the work and prices that needs to be done. More

by LUDWIGRODRIGUEZ.LR Verified Customer Verified Customer

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Advantage always handles what I need. This time around, Mr. Xavier Ascencio, Marjorie, and Femi were great in meeting exactly my needs, with authentic friendliness, in a very short amount of time. Thank yo Mr. Xavier Ascencio, Marjorie, and Femi were great in meeting exactly my needs, with authentic friendliness, in a very short amount of time. Thank you!!!! More

by RASTA.O Verified Customer Verified Customer

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I was very disappointed in my visit for my first service 10,000 Mile or 1 year on the Brand new Rav4 hybrid I purchased from this dealer. I also needed my annual Nys inspection and brought it to this dealer 10,000 Mile or 1 year on the Brand new Rav4 hybrid I purchased from this dealer. I also needed my annual Nys inspection and brought it to this dealer because I was promised free inspections and free car washes with every service. When I dropped off my car your advisor rep Margie Bonel Flore told me that there would be a $37 charge for Nys inspection and that I didn’t want the car wash because of possible damage to my car. I informed her what I was promised when I purchased the car and she that they were under new management. When I picked up my car she directed me to Xavier the service manager. He told me the charge was new for 2021 and that they were looking for a new car wash company. I told him that I was never informed when I booked the appointment of these changes and specifically asked about it. I would never of traveled to this dealer for service when other Toyota dealers are much closer to my home. In addition they had a hard time finding my car and key at pickup it took 4 people. I was so pleased, recommended this dealer to my friends and family and gave a glowing review of all the staff at Advantage involved in the sale of my new vehicle and expected the same from service. Unfortunately, that did not Happen. I guess I will need to look for other dealer service locations in the future. More

by FARINACCIP Verified Customer Verified Customer

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I was well satisfied with my interaction. My issues were dealt with as expected and in a timely manner I was also kept informed on the status of my vehicle while I was waiting dealt with as expected and in a timely manner I was also kept informed on the status of my vehicle while I was waiting More

by PARKERSAMANTHA24 Verified Customer Verified Customer

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Excellent service as usual. Service Advisor, Margie Bonel squeezed me in for a last minute appointment. Any negative issues were handled by management. Fantastic job! Bonel squeezed me in for a last minute appointment. Any negative issues were handled by management. Fantastic job! More

by CCHARM1059 Verified Customer Verified Customer

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I received good service for my Sienna. The waiting time was not too long and friendly customer service. I would recommend Valley Stream Toyota to others. was not too long and friendly customer service. I would recommend Valley Stream Toyota to others. More

by beacharles Verified Customer Verified Customer

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