Mari Whaley
Mari Whaley at Button CDJR

Mari Whaley

Service Manager

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

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4.8
106 Reviews
4.8

106 Reviews

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106 Reviews of Mari Whaley

January 12, 2026

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Employee Rating

I think you need to hire more techs as that was the hold up getting my car serviced. Shannon is awesome and always has been! More

by Matt B.
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shannon Dillman

Jan 19, 2026

Button CDJR responded

Thank you for your honest feedback. We understand how frustrating delays can be, and we appreciate your patience. We appreciate your kind words towards Shannon!

December 08, 2025

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Employee Rating

The promptness on resolving the issues with towing the vehicle and correcting the problem on my vehicle is greatly appreciated. More

by tonyandkids
Service Price Transparency
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Recommend Dealer
Yes
Dec 12, 2025

Button CDJR responded

We are happy to hear this! Thank you for the review!

December 04, 2025

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Awesome service awesome service service service service service service service service service service service service More

by bruce.stanley86
Service Price Transparency
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Recommend Dealer
Yes
Dec 05, 2025

Button CDJR responded

Thank you for your 5-star review! We appreciate it!

December 02, 2025

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I like going to buttons because of the good service and they they get you in and out in a timely manner More

by ricgal58
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 05, 2025

Button CDJR responded

Thank you for your 5-star review! We appreciate it!

November 28, 2025

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They are quick & very thorough, I have never been disappointed in their service!!! Very Friendly! More

by scbiesh9515
Recommend Dealer
Yes

Other Employees Tagged: Mari Whaley

Dec 01, 2025

Button CDJR responded

Thank you for the 5-star review! We are so grateful for you!

November 25, 2025

Dealership Rating
Employee Rating

The whole process was easy. I got an oil change and bought the 3Xs $200 bundle. More

by TAMBAM12
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 26, 2025

Button CDJR responded

We are happy to hear this! Thank you!

November 17, 2025

Dealership Rating
Employee Rating

Lug nut fell off my vehicle damaged my rim coltan Said i cost him $500.00 because of my review.. If yore service department will not take accountability for poor service and blames customers for calling More

by toddven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 17, 2025

Button CDJR responded

Hello, we apologize for your negative experience with us. Our service manager, Mari, is looking into this situation and will be in touch.

November 17, 2025

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Employee Rating

Buttons has an amazing service dep. Eveyone is very professional. The work they do is always right on. More

by ricgal58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2025

Button CDJR responded

Thank you for the review! We are glad you always have a good experience with us!

November 17, 2025

Dealership Rating
Employee Rating

Bought a brand new Durango that had issues the body shop was going to fix. They were poor at best and the body shop manager Robbie said other vehicles left there looking worse than mine. I will never take m More

by csmithhisler
Recommend Dealer
No

Other Employees Tagged: Mari Whaley

Dec 22, 2025

Button CDJR responded

Hi, I believe this review was for our Collision Center, which is part of our company, but not Button itself. I have forwarded this information over to the GM of that location, Joe Ealy. Can you please email him at joseph.ealy@drivechariot.com for further information?

November 08, 2025

Dealership Rating
Employee Rating

Perfect! ! Best people ever!! They provide the best care possible every time again and again! More

by jlhansen74
Recommend Dealer
Yes

Other Employees Tagged: Mari Whaley

Nov 12, 2025

Button CDJR responded

Thank you for taking the time to leave us a review! We appreciate you!

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