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Mari Whaley

Overview Reviews (120) Inventory (296)

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Mari Whaley

Mari Whaley | Page 12

Service Manager

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

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4.8

120 Reviews

Overview Reviews (120) Inventory (296)

4.8

120 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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120 Reviews of Mari Whaley

November 22, 2024

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Employee Rating

I was lied to more than once they mess something up the next day had to get new battery then 2 days later had to have a new alternator. None of that was wrong before I took it to your dealership next day had to get new battery then 2 days later had to have a new alternator. None of that was wrong before I took it to your dealership More

by shenandoah1951

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Jada Critchlow, Garritt Stryker, Kolton Sandefur , Shannon Dillman, Erika Tobin, Matthew Yero, Nicolle in front office was the best help I received

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Dec 16, 2024 -

Button CDJR responded

We sincerely apologize for the negative experience you’ve had, and we understand your frustration. It’s concerning to hear that you were misinformed and that issues with your vehicle arose after visiting our dealership. Please reach out to us directly so we can address this matter and work to make it right. Your feedback is valuable, and we want to restore your trust in our services. Thank you for bringing this to our attention.

November 20, 2024

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Employee Rating

Prompt service. I like that I can make an appt. for an oil change rather than walking in. I like that I can make an appt. for an oil change rather than walking in. More

by AFEARNOW

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shannon Dillman

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Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 20, 2024

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The service is always reliable and the staff is always kind. Makes car repairs easy. kind. Makes car repairs easy. More

by Audrey Bates

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 19, 2024

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Employee Rating

Great service as always. Been a customer now for almost 20 years! Here’s to 20 more Been a customer now for almost 20 years! Here’s to 20 more More

by aaron95

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Carroll, Jada Critchlow, Garritt Stryker, Kolton Sandefur , Shannon Dillman, Erika Tobin, Matthew Yero

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Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 18, 2024

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Service was good, staff was very friendly and courteous! ! They delivered my vehicle to my work which was very nice. ! They delivered my vehicle to my work which was very nice. More

by gil.miller

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 18, 2024

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Everything went well , they got me in and out in good time. Thanks for taking care of my truck time. Thanks for taking care of my truck More

by jatolist

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Erika Tobin

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Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 18, 2024

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Great concierge service. Came and picked up jeep and returned it in about 3 hours Came and picked up jeep and returned it in about 3 hours More

by Boilers947

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 15, 2024

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Employee Rating

Very convenient they came to my work and picked the grand Cherokee up for service. Then brought it back a few hours later. Cherokee up for service. Then brought it back a few hours later. More

by dfly

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jada Critchlow, Garritt Stryker, Kolton Sandefur , Shannon Dillman, Erika Tobin, Matthew Yero

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Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 14, 2024

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Employee Rating

Fast, easy, on time, and service with a smile. They fit me in with in 24 hours for an oil change. Thanks! They fit me in with in 24 hours for an oil change. Thanks! More

by ddlalonde4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jamie Hansen, Jada Critchlow, Chris Henn , Miranda Armstrong, Chris Belt, Shannon Dillman, Mike Lupoi, Tim Sweeden, Matthew Yero

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Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 14, 2024

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Employee Rating

Friendly, helpful, cheerful, knowledgeable, and efficient. Truck was completed when promised. Very easy to get an appt. efficient. Truck was completed when promised. Very easy to get an appt. More

by kssleeth

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

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