Maria Capello | Page 10

Just stay away from this dealership. They are not serious and don't know what they are doing. To begin with, nobody answers their phones, and it is difficult to schedule an appointmen They are not serious and don't know what they are doing. To begin with, nobody answers their phones, and it is difficult to schedule an appointment. I had to call five times, even trying every single advisor, until someone picked up the phone. The first time, the mechanic broke a guard under the van when it was being unloaded from the ramp. They did not fix it; I had to take it to another mechanic. The second time, and the last, they charged me twice for the same blind-spot problem. On May 6th 2025 , I dropped it off for service, and they said it was covered by the warranty; they gave me an invoice saying $0.00. Four days later, the message reappeared: blind spot unavailable, service required. I brought it back, and Nicole, the advisor, told me I had to pay the $216.75 for the deductible to have them look at the van. So I paid. It took them four days to fix it this time, then they asked me to pay again $216.75. They did not fix the van the first time; they just reset the system or disconnected the battery. They are not honest. This is a scam. More

by james pacifica Verified Customer Verified Customer

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This dealership was clean,courteous and professional. They explained what was done to my car and I was able to wait in an comfortable area for the work to be completed. They explained what was done to my car and I was able to wait in an comfortable area for the work to be completed. More

by bobbies105 Verified Customer Verified Customer

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Service team was super responsive when I drove my vehicle into the shop. I had a cup of coffee in the break room and before I knew it, everything was finished. They had my vehicle ready in no time at all! into the shop. I had a cup of coffee in the break room and before I knew it, everything was finished. They had my vehicle ready in no time at all! More

by gymsword Verified Customer Verified Customer

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No wait time and the job was finished in one hour as expected, plus the waiting room is really nice. expected, plus the waiting room is really nice. More

by AKINNEY1 Verified Customer Verified Customer

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This dealership is the best dealership I have ever gone to. They are very timely and informative. I appreciate the great work they’ve done for me. to. They are very timely and informative. I appreciate the great work they’ve done for me. More

by brianlowe360 Verified Customer Verified Customer

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Excellent customer service. ...staff was knowledgeable and attentive as I was seeking cargo cover for 2024 Grand Cherokee Limited ...staff was knowledgeable and attentive as I was seeking cargo cover for 2024 Grand Cherokee Limited More

by tphart777 Verified Customer Verified Customer

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Advisor was clear. Recommendations were helpful. Service was fast. Altogether the dealership was accommodating. Great! Recommendations were helpful. Service was fast. Altogether the dealership was accommodating. Great! More

by jcal Verified Customer Verified Customer

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Very difficult to get someone on the phone. The online appointments are only food to schedule an oil change or regular maintenance a month out. I was unable to get a loaner for an engine issue The online appointments are only food to schedule an oil change or regular maintenance a month out. I was unable to get a loaner for an engine issue on an 18 month old car. More

by patrick@dandgelectricalsupply.com Verified Customer Verified Customer

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Dealerships are not the best place for car services without high cost. Always ask what the per hr rate is.. without high cost. Always ask what the per hr rate is.. More

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i just changed the battery on this jeep and now the vehicle is asking for a security code before it will start. i called this dealership (where I purchased the vehicle from) and I was told that I would vehicle is asking for a security code before it will start. i called this dealership (where I purchased the vehicle from) and I was told that I would have to have the vehicle towed in and that I would be charged a minimum of $500 dollars for a service call. This code was supposed to be proved to me by this dealership at the time of purchase. Its just a scam to generate a service call. Be aware. More

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