Maria Capello
Maria Capello at Rockland Chrysler Dodge Jeep RAM

Maria Capello | Page 27

Customer Relations Manager

Rockland Chrysler Dodge Jeep RAM

60 NY-304
Nanuet, NY 10954

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4.0
303 Reviews
4.0

303 Reviews

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303 Reviews of Maria Capello

May 08, 2024

Dealership Rating
Employee Rating

I had a great time. The service department is really lovely. Kevin Leahy was very helpful. I would go back. More

by ZANE6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Del Cristo , Kevin Leahy

May 10, 2024

Rockland Chrysler Dodge Jeep RAM responded

We appreciate your kind words about our service department and helping staff. It means a lot when we hear directly from customers. Thank you for choosing Rockland Chrysler Dodge Jeep Ram!

May 06, 2024

Dealership Rating
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Excellent service. Would recommend this dealer to everyone. No appointment took me in at 7:30 Saturday and out by 9:30 More

by alex@eagleoneroofing.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: David Del Cristo , Kevin Leahy

May 07, 2024

Rockland Chrysler Dodge Jeep RAM responded

We’re pleased to hear that your visit at Rockland Chrysler Dodge Jeep Ram was satisfactory. Your recommendation holds great value for our team. Our ability to accommodate walk-ins certainly helps us better serve customers like you.

May 01, 2024

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Employee Rating

Bought a certified used Jeep from this dealer and it ended up back in the shop twice within the first 3 weeks. They also charged me a $100 deductible for work that should have been resolved before selli More

by ectomorph1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Leahy, Nick

May 03, 2024

Rockland Chrysler Dodge Jeep RAM responded

Hello, Customer satisfaction is our top priority. I would like to speak with you about your recent experiences with our Service Team regarding the work done on your Jeep. Please reach out to me at your earliest convenience. Sincerely, Maria Capello Customer Relations Manager (845) 405-7698

May 01, 2024

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the dealership worked with me to make my request and helped me very much., Over all very happy with my experience More

by chrisdesanctis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Leahy

May 03, 2024

Rockland Chrysler Dodge Jeep RAM responded

We're pleased to know that Rockland Chrysler Dodge Jeep Ram was able to meet your requests and contribute positively to your overall experience. Your satisfaction is our aspiration. Thank you for the feedback.

May 01, 2024

Dealership Rating
Employee Rating

Same-day services is awesome. The wait time was minimal., staff always friendly and helpful More

by vewarren1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Pang, Andrew Gordon , Mike Count

May 03, 2024

Rockland Chrysler Dodge Jeep RAM responded

We're happy to hear that our same-day services, minimal wait times, and friendly staff made your experience with Rockland Chrysler Dodge Jeep Ram a pleasant one. Thank you.

May 01, 2024

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Employee Rating

Great people , sweet and awesome people to help with my car. Thank you so much More

by megzalfonsobookings
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: David Del Cristo , Kevin Leahy

May 03, 2024

Rockland Chrysler Dodge Jeep RAM responded

We appreciate your kind words about our team at Rockland Chrysler Dodge Jeep Ram. Thank you for the positive review and 5-star rating.

April 30, 2024

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Employee Rating

The staff was courteous and professional. I didn’t have a long wait when I arrived or long process with the recall. More

by mikepoole39
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2024

Rockland Chrysler Dodge Jeep RAM responded

We appreciate your review. At Rockland Chrysler Dodge Jeep Ram, we aim to make the recall process as smooth and efficient as possible for our customers. Thank you for acknowledging our staff's professionalism.

April 30, 2024

Dealership Rating
Employee Rating

Kevin was great. Kept me in the loop the whole time and got the car back to me in the time frame I asked! More

by bateman24
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Leahy

Apr 30, 2024

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your positive feedback. We're pleased to learn our team was able to meet your timeline and keep communication clear during car service at Rockland Chrysler Dodge Jeep Ram.

April 26, 2024

Dealership Rating
Employee Rating

Got no where with service department bunch of Horse salesmen , charged me three hundred dollars for nothing ! More

by chuckroemer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Del Cristo , Kevin Leahy

Apr 29, 2024

Rockland Chrysler Dodge Jeep RAM responded

Hello, Your feedback is important to us here at Rockland Chrysler Dodge Jeep Ram. I would like the opportunity to learn more about your recent visit to our Service Department. Please contact me so we can discuss this matter in greater detail. Thank you, Maria Capello Customer Relations Manager (845) 405-7698

April 26, 2024

Dealership Rating
Employee Rating

Service dept is mismanaged. Kevin leahy doesn't answer his telephone and doesn't return calls if you leave a message. He is rude and dismissive of customer concerns. The used ca More

by ad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Wesley Mancias , Kevin Leahy, Jermaine Simpson

May 07, 2024

Rockland Chrysler Dodge Jeep RAM responded

Mr. Davis, Our service team takes all customer concerns seriously and strives to provide the highest level of service. If you would like to discuss this further, please contact me at your earliest convenience. Thank you, Maria Capello Customer Relations Manager Direct: 845-405-7698

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