Maria Capello | Page 31

Totally turn around after I called Jeep main number. The care was great, when I finally got help. However it could have been like this since the first time I was there. But the person that helped me th The care was great, when I finally got help. However it could have been like this since the first time I was there. But the person that helped me the first time did not make any effort to find a solution. More

by judididio Verified Customer Verified Customer

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Not satisfied at all with the service I received. It took 3 hours and several calls just to get someone to call me back to schedule an appointment to service a dead battery. The soonest they coul It took 3 hours and several calls just to get someone to call me back to schedule an appointment to service a dead battery. The soonest they could look at it was a week out and even then it was in the shop for 2 days to get it replaced. (Just to replace the battery!). On the day of the appointment, I was told ‘they may not get to look at it today because there are a lot of other cars that were towed in too’ which was not acceptable as I had a scheduled appointment I am still not clear if they did any further diagnosis to determine why a battery that was 2 1/2 years old suddenly died. I have been waiting over 2 weeks for a return call to get more information on what, if anything, they tested. The customer service department has been generally unresponsive, does not pick up the phone or return calls. More

by jf Verified Customer Verified Customer

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Worst dealership ever. Please spare yourself the sanity and don’t go here if you don’t want your car to be xxxxed up Please spare yourself the sanity and don’t go here if you don’t want your car to be xxxxed up More

by DARIA.SLAGLE Verified Customer Verified Customer

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