Maria Castillo
Maria Castillo at Fremont Toyota

Maria Castillo | Page 4

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

4.8
831 Reviews

I have been in the Automotive industry for 25, years. In those 25 years, I have worked for Chyrsler/Dodge, Nissan, Honda and 12 years with Toyota. I truly love my job, because it allows me to help others and get to meet new people every day. I love spending time with my family, and I am very passionate about animals. I will treat you the way I would like to be treated with honesty and respect.

4.8

831 Reviews

Write a Review

Industry Experience

27 yrs, 8 mos

Languages Spoken

Spanish Spanish

831 Reviews of Maria Castillo

February 03, 2026

Dealership Rating
Employee Rating

Maria is amazing and goes above and beyond to make sure everything gets done correctly. Definitely will be coming and working with Toyota and maria every time. More

by Erika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Fremont Toyota responded

Great to hear everything went well, thank you for your business.

February 01, 2026

Dealership Rating
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With my service, I was completely satisfied and I was guided and advised regarding my car maintenance. Good job keep it up. More

by aujla510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Fremont Toyota responded

Great to hear, thank you for your business.

January 27, 2026

Dealership Rating
Employee Rating

It's still as good as usual. Hope their waiting room can be ready as soon as possible. More

by CPK
Recommend Dealer
Yes

Other Employees Tagged: CD Dang

Feb 01, 2026

Fremont Toyota responded

Thank you for your feedback, our waiting room should be completed by your next visit. It is worth the wait for the state-of-the-art facility!

January 20, 2026

Dealership Rating
Employee Rating

Maria is an asset to Toyota Service. My car was done at a reasonable waiting time More

by lmejia999
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 01, 2026

Fremont Toyota responded

Thank you for your continued support, we look forward to seeing you next time. Thumbs up to Maria!

January 16, 2026

Dealership Rating
Employee Rating

Irene & Veronica at Toyota were great and informative really making sure we were happy and understood anything and everything. We are very happy with our car and their customer service! More

by Juliana&Michael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: IRENE CABANA, Veronica Suarez

Jan 20, 2026

Fremont Toyota responded

Thank you, Juliana and Michael. Congratulations on your new Toyota! We appreciate your business and your kind review of Irene and Veronica. They have both worked here for many years and love what they do!

January 08, 2026

Dealership Rating
Employee Rating

Maria promptly took care of my concerns and treated me with great courtesy. Her service was exceptional. More

by atsuko.nakano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Fremont Toyota responded

Great to hear, thank you for your feedback. We look forward to seeing you in the future.

January 06, 2026

Dealership Rating
Employee Rating

Adrian Cruz was excellent. I did have to request a car wash which I thought might be included. He took it upon himself to get my car washed. I will definitely be back and reque More

by NAYNAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Cruz

Jan 09, 2026

Fremont Toyota responded

Thank you for your feedback Naynam. We apologize for the inconvenience and appreciate you're understanding. Thank you for your business!

January 04, 2026

Dealership Rating
Employee Rating

Excellent service. Because of construction the waiting area was not good . Need some heated area in the cold rainy weather More

by yogesh.nadiadi
Recommend Dealer
Yes

Other Employees Tagged: Phil Stravers

Jan 09, 2026

Fremont Toyota responded

Thank you, Yogesh, we appreciate your business. We are excited for you to experience our new service customer lounge on your next visit. Thank you for your 5-star review.

December 31, 2025

Dealership Rating
Employee Rating

I was completely impressed with customer service and management. Manager Maria was very professional and helpful. More

by amrindersingh0189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2026

Fremont Toyota responded

Thank you for your business, we appreciate the time you took to give us a review.

December 31, 2025

Dealership Rating
Employee Rating

Maria is the best. Great service as always. I recommend Fremont Toyota if you value customer service. More

by straveon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pat O'Brien, Phil Stravers

Jan 12, 2026

Fremont Toyota responded

Thank you Straveon, we appreciate your business and the time you took to send us a review.

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