Maria Castillo

Very Professional. However, I did not like the way they switched the person that was supposed to attend to me. After that was sorted out they were very friendly and p However, I did not like the way they switched the person that was supposed to attend to me. After that was sorted out they were very friendly and professional. Very timely too. More

by godiman Verified Customer Verified Customer

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Overall good experience with servicing my car. Was a longer wait than I had expected. However I did appreciate the complimentary car wash and Maria being so helpful throughout the process of servi Was a longer wait than I had expected. However I did appreciate the complimentary car wash and Maria being so helpful throughout the process of servicing my car. More

by LILYB171 Verified Customer Verified Customer

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Maria is an asset to your team. All the employees are professional and knowledgeable with their crafts All the employees are professional and knowledgeable with their crafts More

by lmejia999 Verified Customer Verified Customer

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Easy to schedule the appointment online. Service advisor was friendly, and clearly stated how long my car would be at the service department. Ordered an Uber to take me back home so that I w Service advisor was friendly, and clearly stated how long my car would be at the service department. Ordered an Uber to take me back home so that I wouldn't have to wait at the dealership. More

by Pak1kenobi Verified Customer Verified Customer

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I have brought two vehicles here at Fremont Toyota so I have been coming here for a few years. Service Dept. has been great. They have gotten busier so the wait seems longer now, but I was out by the time have been coming here for a few years. Service Dept. has been great. They have gotten busier so the wait seems longer now, but I was out by the time I needed to be. I also appreciate the coupons that I get in the mail it really helps. More

by DGARCIA567 Verified Customer Verified Customer

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Thank you. Great job. Price a bit high and I hope dealer will give us a break in the future. I'm full time student. Andre Tran Great job. Price a bit high and I hope dealer will give us a break in the future. I'm full time student. Andre Tran More

by Andre Tran Verified Customer Verified Customer

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Excellent and good customer service thank you for the fast service …recommended and trusted service fast service …recommended and trusted service More

by ferdinandtimbol06 Verified Customer Verified Customer

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Brought in my car for the 30k maintenance service and I am really happy with the experience. From start to finish, everything was handled professionally and efficiently. Got my car within the time promised am really happy with the experience. From start to finish, everything was handled professionally and efficiently. Got my car within the time promised with a nice car wash! Maria was incredibly! Great communication and explanation of the service. Thank you team! More

by Djen Verified Customer Verified Customer

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Maria is great with customers, and is always honest about pricing and what needs to be done to the vehicle. In addition she is excellent about communication with the customer. Toyota Service is lucky to ha pricing and what needs to be done to the vehicle. In addition she is excellent about communication with the customer. Toyota Service is lucky to have her! More

by jl_alvarellos Verified Customer Verified Customer

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EVERYONE IS FRIENDLY, GREAT CUSTOMER SERVICE AND COMMUNICATION WHICH MAKES FOR A PLEASANT EXPERIENCE. THANK YOU! COMMUNICATION WHICH MAKES FOR A PLEASANT EXPERIENCE. THANK YOU! More

by brandon@osbornelumber.com Verified Customer Verified Customer

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