Maria Castillo
Maria Castillo at Fremont Toyota
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Maria Castillo

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

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4.9
285 Reviews

I have been in the Automotive industry for 25, years. In those 25 years, I have worked for Chyrsler/Dodge, Nissan, Honda and 12 years with Toyota. I truly love my job, because it allows me to help others and get to meet new people every day. I love spending time with my family, and I am very passionate about animals. I will treat you the way I would like to be treated with honesty and respect.

Industry Experience

25 yrs, 8 mos

Languages Spoken

Spanish Spanish

4.9

285 Reviews

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285 Reviews of Maria Castillo

April 27, 2024

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Employee Rating

Yvonne was excellent during my visit to the service department. My truck needed a recall part checked out and she gave me plenty of details. Overall a great experience! More

by Futguy7
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Pat O'Brien , Yvonne

April 24, 2024

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Overall satisfaction and satisfied with service. Work done professionally. Estimate and time schedule commitments are preserved More

by dankeshshah
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Recommend Dealer
Yes

April 22, 2024

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Maria was great best person at Fremont Toyota she is the person to go to for service More

by JULISSAORO37
Service Price Transparency
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Recommend Dealer
No

April 18, 2024

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Fantastic service and support from Maria, I will be specifically requesting for Maria next time my truck is due for service. Best customer support ever! More

by CHRIS_NELSON2
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Recommend Dealer
Yes

April 17, 2024

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Great service from Fremont Toyota service department; Maria C. is very professional and friendly. Highly recommended. More

by jl_alvarellos
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Recommend Dealer
Yes

April 17, 2024

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The service here was amazing. Maria went above and beyond with her customer service. I had purchased my vehicle at Hayward Toyota back in 2020 and had been getting it serviced the More

by hanniac57
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Recommend Dealer
Yes

April 16, 2024

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The advisor was really nice this time. Provides info needed without being pushy and demeaning. More

by Fred
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Recommend Dealer
Yes

April 14, 2024

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Great on time above and beyound. Very well done very knowledgeable washed my car fir ma More

by nanaandtheman
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Recommend Dealer
Yes

April 14, 2024

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Maria was very straightforward no nonsense advisor. I feel like I can trust her. I will be recommending her to my family & friends. More

by charity_basa
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

April 10, 2024

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Employee Rating

Scheduled appts should be given priority over unscheduled. It should not take 4 hours to get new tires installed with a scheduled appt. More

by millerd62
Recommend Dealer
Yes
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