Maria Castillo
Maria Castillo at Fremont Toyota

Maria Castillo

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

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4.9
668 Reviews

I have been in the Automotive industry for 25, years. In those 25 years, I have worked for Chyrsler/Dodge, Nissan, Honda and 12 years with Toyota. I truly love my job, because it allows me to help others and get to meet new people every day. I love spending time with my family, and I am very passionate about animals. I will treat you the way I would like to be treated with honesty and respect.

Industry Experience

26 yrs, 10 mos

Languages Spoken

Spanish Spanish

4.9

668 Reviews

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668 Reviews of Maria Castillo

June 22, 2025

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Employee Rating

Maria handled my first maintenance service (6 months/5,000 miles). She was thorough, patient, and so welcoming! It was a painless experience. I hope Maria is still there for my next appointment! More

by jhip
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Recommend Dealer
Yes

June 21, 2025

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Everyone very friendly. Maria went above and beyond keeping me informed and showing care for my situation. More

by MCF
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Recommend Dealer
Yes

June 21, 2025

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Maria is great friendly & always trying to get me out quick. Thanks toyota for the oil change & check up! More

by TIFFANYCORDERO07
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Recommend Dealer
Yes

June 18, 2025

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Very polite and friendly service advisor. Estimated wait time was accurate. Overall great experience. Would recommend this dealership to others. More

by cecilzamorajr
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Recommend Dealer
Yes

June 18, 2025

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Good job I like save time very close my house save time on time job More

by LalliGrewal
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Recommend Dealer
Yes

June 17, 2025

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A little too many after-visit solicitations for reviews would be appreciated thank you - otherwise ok More

by ROARKFREEMAN
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Recommend Dealer
Yes

June 17, 2025

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Great customer service and maintenance service. We have been going to this dealer for over a year now. More

by ryanren06
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Recommend Dealer
Yes

June 14, 2025

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Received an awesome customer service from Maria Castillo. She is worth recommending to everyone. Great job Maria! The waiting area in the service dept needs a major update or at least change the chairs to so More

by Mr. Strayt
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Recommend Dealer
Yes

June 14, 2025

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Maria Castillo offers the best customer service I’ve ever encountered—truly exceptional in every way. More

by Piero
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Recommend Dealer
Yes

June 14, 2025

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I’ve had the opportunity to interact with many customer service representatives over the years, but Maria Castillo truly stands out as the best I’ve ever encountered. Her professionalism, attention to deta More

by Piero
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Recommend Dealer
Yes
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