Maria Castillo
Maria Castillo at Fremont Toyota

Maria Castillo | Page 67

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

4.8
841 Reviews

I have been in the Automotive industry for 25, years. In those 25 years, I have worked for Chyrsler/Dodge, Nissan, Honda and 12 years with Toyota. I truly love my job, because it allows me to help others and get to meet new people every day. I love spending time with my family, and I am very passionate about animals. I will treat you the way I would like to be treated with honesty and respect.

4.8

841 Reviews

Write a Review

Industry Experience

27 yrs, 9 mos

Languages Spoken

Spanish Spanish

841 Reviews of Maria Castillo

November 15, 2023

Dealership Rating
Employee Rating

Maria Castillo had very great customer service and was very helpful explain to me very well More

by MROXANNE34
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 16, 2023

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

November 14, 2023

Dealership Rating
Employee Rating

Waited 4 hours for a tire rotation and to check my fluid. If I knew I would have been a busy day full of appointments I would have picked another day More

by MOGADDEDI_MARWAN
Service Price Transparency
Workmanship
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Recommend Dealer
No
Nov 16, 2023

Fremont Toyota responded

Thank you for your feedback. We’re disappointed to read that your service experience did not go as expected due to longer than expected wait times. At our dealership, our goal is to provide the best customer experience. If you would like to discuss this further, please contact General Manager, Bill Mason, at bmason@fremonttoyota.com.

November 14, 2023

Dealership Rating
Employee Rating

Great customer service and fast service. Will come back again for car services. Recommended to you. More

by JULIELIZOU
Service Price Transparency
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Recommend Dealer
Yes
Nov 15, 2023

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

November 11, 2023

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The service team at Toyota fremont Friendly and knowledgeable. Maria was very friendly and also gave me good advice on the needs of my car for upcoming services. More

by kristin
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Recommend Dealer
Yes
Nov 13, 2023

Fremont Toyota responded

Great to hear! We are thrilled to hear that the team could do a great job and we look forward to having you back at Fremont Toyota sometime soon!

November 09, 2023

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Very helpful with the service and with answering additional questions I had about my vehicle. More

by antonio4777
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Recommend Dealer
Yes
Nov 10, 2023

Fremont Toyota responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Fremont Toyota. Have a fantastic day!

November 08, 2023

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Maria was professional courteous and helpful. The people who worked on the car or professional thoughtful. More

by MIKEGOUVEIA13
Service Price Transparency
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Recommend Dealer
Yes
Nov 10, 2023

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

November 08, 2023

Dealership Rating
Employee Rating

Maria was great! She took time to help me and listened to my concerns. She made me feel good about leaving my Rav4 there to get serviced. She explained everything to More

by DGARCIA567
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 10, 2023

Fremont Toyota responded

Thanks for your great rating of Fremont Toyota! We're happy we could provide a 5-star experience for you. Thanks for your business and we hope to work with you again soon.

November 08, 2023

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Employee Rating

I'm always happy with the service I get at Fremont Toyota, and I know I can trust Maria to take good care of my car. She's the greatest! On a side note, I was happy the coffee machine in the waiting More

by joe_hanna1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2023

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

November 07, 2023

Dealership Rating
Employee Rating

Maria was the best! It’s hard finding a new dealer to get your car serviced, but thanks to her I will definitely come back. More

by JUSTINLOO
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 08, 2023

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

November 06, 2023

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Employee Rating

The team Toyota attention is great also they have a great people to attend us with amability and respect More

by CAROLINA.CORVERA
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Recommend Dealer
Yes
Nov 06, 2023

Fremont Toyota responded

Thank you for your kind words. At Fremont Toyota, we pride ourselves on customer service, and it's nice to know we have delivered. If you have any further automotive needs please let us know!

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