I have been in the Automotive industry for 25, years. In those 25 years, I have worked for Chyrsler/Dodge, Nissan, Honda and 12 years with Toyota. I truly love my job, because it allows me to help others and get to meet new people every day. I love spending time with my family, and I am very passionate about animals. I will treat you the way I would like to be treated with honesty and respect.
Read more831 Reviews
Write a ReviewIndustry Experience
27 yrs, 8 mos
Languages Spoken
Spanish
831 Reviews of Maria Castillo
November 10, 2025
Appointment management system was messed up. Waited 20 mins and another customer was supported by Maria who came after me. Apparently no one notified Maria that she was assigned to me. 2nd i Waited 20 mins and another customer was supported by Maria who came after me. Apparently no one notified Maria that she was assigned to me. 2nd incident: My car was already at service center on Thursday 6th but someone called me to schedule service appointment on upcoming Monday. Car service was performed professionally and was cleaned very nicely. More
October 30, 2025
Maria Castillo was very good in advising me of the appropriate services for our 2 vehicles. We have a years' long professional relationship and I trust her completely. She is excellent at communicatin appropriate services for our 2 vehicles. We have a years' long professional relationship and I trust her completely. She is excellent at communicating new developments and status. Offered Lyft home and back this occasion. Was a great help. More
October 26, 2025
E very time time i come to Freemont Maria and all the stuff are very generous ! stuff are very generous ! More
Other Employees Tagged: Sara Tello
October 25, 2025
Maria is an excellent employee who consistently goes above and beyond to assist clients and ensure they leave satisfied. She is always friendly, approachable, and ready to help with a warm smile. Maria above and beyond to assist clients and ensure they leave satisfied. She is always friendly, approachable, and ready to help with a warm smile. Maria takes great pride in her work and is dedicated to providing outstanding customer service. We truly appreciate her positive attitude and commitment to making every customer experience a great one. More
October 22, 2025
Maria is the best service rep that I've met at Fremont Toyota. She not only tried to take care of customers' cars but also cares about people. I hope I can have her help for my future car maintenances. Toyota. She not only tried to take care of customers' cars but also cares about people. I hope I can have her help for my future car maintenances. More
October 21, 2025
Maria was very friendly and understanding. She informed me of the work done from my previous services at a different dealership, and reassured I was getting quality service without any up sale She informed me of the work done from my previous services at a different dealership, and reassured I was getting quality service without any up sales. More
Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Steve Sako, Ervin Sunga, Pat O'Brien, Phil Stravers

