Maria Ferro | Page 2

Dealership was professional and easy. Didn’t feel pressure by sales tactics, and go in and got out quickly and efficiently. Didn’t feel pressure by sales tactics, and go in and got out quickly and efficiently. More

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MJ was excellent. Very attentive and great with communication and support during the entire process. He even made a video of the car for me since I am not located in Very attentive and great with communication and support during the entire process. He even made a video of the car for me since I am not located in the Annapolis area. And when I flew into the Baltimore airport to close the deal and take delivery, MJ arranged for a porter from the dealer to pick me up at the airport, saving me the cost of an Uber ride. Maria, the business manager that I worked with, was extremely well organized and efficient, and we got through the electronic paperwork process very quickly. When the deal was done, they even sent me off with a full tank of gas! Overall, an excellent experience. More

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The sale was smooth and MJ had everything ready when I came for the purchase of my 2027 Telluride. I was disappointed that that the satellite radio reception cuts out a lot. The service department didn't came for the purchase of my 2027 Telluride. I was disappointed that that the satellite radio reception cuts out a lot. The service department didn't seem to ease my concerns with it. I will follow up with it at a later date. Love the Telluride other than the reception problem. More

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Your team was very helpful in choosing our car. We like what we chose and hope it works for us. We like what we chose and hope it works for us. More

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MJ was amazing. The best experience I have had in over 30 years of car buying. I highly recommend Fitzgerald Mazda. The best experience I have had in over 30 years of car buying. I highly recommend Fitzgerald Mazda. More

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Customer service was excellent. Didn’t have to wait to get assistance. Helpful in making selection and test driving vehicles, but not pushing us to buy.MJ was very helpful and profe Didn’t have to wait to get assistance. Helpful in making selection and test driving vehicles, but not pushing us to buy.MJ was very helpful and professional. More

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MJ and his support team made the process so easy. It didn’t feel like a sale it felt like a fit. It didn’t feel like a sale it felt like a fit. More

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I found the used car I wanted so I went there and I was helped right away. I took the car for a test drive with now problem at all. We talked price and there were a couple of things that weren’t so good so helped right away. I took the car for a test drive with now problem at all. We talked price and there were a couple of things that weren’t so good so we agreed on a price and that included fixing the two issues. I will be taking it back to get the issuses fixed and they said the would lend me a loner car since I was from the Eastern shore. So I have had a great experience at Fitz. More

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MJ was very knowledgeable about the cars, and he was helpful in selecting the right car. He was very professional in the car buying process. helpful in selecting the right car. He was very professional in the car buying process. More

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MJ was super helpful and friendly throughout my car buying process. I lived quite far from the dealership, and MJ kept me updated on the status of the car. He was knowledgeable about Mazdas and made th buying process. I lived quite far from the dealership, and MJ kept me updated on the status of the car. He was knowledgeable about Mazdas and made the whole process super easy. More

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