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Maria Nelson
21 Reviews
Dealership Experience
8 yrs, 11 mos
Industry Experience
13 yrs, 4 mos
Languages Spoken
Spanish
21 Reviews of Maria Nelson
April 18, 2018
Good and convenient service I was pleased with the customer service. The only downside is that the part needed has to be ordered so I cannot use the trunk still. I was pleased with the customer service. The only downside is that the part needed has to be ordered so I cannot use the trunk still. More
by SKHERDER
Verified Customer
April 18, 2018
Always top service at Honolulu Ford Sam, the Service Manger and Fey, my service representative were very helpful in resolving any issues with my Ford Focus. I highly recommend their serv Sam, the Service Manger and Fey, my service representative were very helpful in resolving any issues with my Ford Focus. I highly recommend their service department. More
by CANTON1010
Other Employees Tagged: Sam Bersamin
April 17, 2018
Fey did an excellent job in helping us service the truck. The transmission light was on the dashboard. We had to bring the truck in because we were afraid of damaging the transmission and fixing it would be The transmission light was on the dashboard. We had to bring the truck in because we were afraid of damaging the transmission and fixing it would be very costly. More
by CHARLIENOBRIGA
March 28, 2018
Great Fey is one of the best service advisors I’ve ever had. If there’s a problem she get it’s fixed as soon as possible and always takes care of me. Fey is one of the best service advisors I’ve ever had. If there’s a problem she get it’s fixed as soon as possible and always takes care of me. More
by ALDRICH4
March 27, 2018
Awesome customer service Fey always works around my schedule to make things work for me. She is always in contact with me keeping me up to date with any delays. Fey always works around my schedule to make things work for me. She is always in contact with me keeping me up to date with any delays. More
by ANTHONYKAI143
March 16, 2018
Awesome service Visit was awesome my service advisor Fey was awesome took care of all my concerns. although I waited longer than expected my service engine light iss Visit was awesome my service advisor Fey was awesome took care of all my concerns. although I waited longer than expected my service engine light issue was taken care of. More
by SHERAHS
March 15, 2018
Fantastic Service Great person in the service department, Fey Nelson. It’s always a good vibe coming in to the service department. Fey is very attentive and just good p Great person in the service department, Fey Nelson. It’s always a good vibe coming in to the service department. Fey is very attentive and just good people all around. More
by Rollyalvarado
February 26, 2018
Excellent Service I needed to have my car towed in due to overheating and this was at night. Thankfully Honolulu Ford was still open! It was very easy in having it acc I needed to have my car towed in due to overheating and this was at night. Thankfully Honolulu Ford was still open! It was very easy in having it accepted and Liz (?) was very helpful in helping me fill out the necessary form. Early the next morning I had received a text message from Fey with some questions about my car. I explained due to the late night drop off I did not have an appointment. Fey explained should there an opening due to a no-show appointment, my car would be brought in to be checked and she would keep me informed. Not expecting my car to be immediately checked and needing to have transportation, I rented a vehicle for the day hoping to get an update on what was wrong with my car. I picked up my rented vehicle at noon and received a text message from Fey a little after 2PM that day advising my car had been worked on and was about to be finished shortly. About five-minutes thereafter I was advised the car was ready! Amazing turnaround while not even having an appointment! Fey had been very helpful and kept in communications! More
by WALT.AGENA
Other Employees Tagged: Liz (?) evening receptionist
February 26, 2018
JMarshall Fey was very caring and awesome. I did not purchase a vehicle. I marked the wrong place at the bottom of this. I was thought that I was going to b Fey was very caring and awesome. I did not purchase a vehicle. I marked the wrong place at the bottom of this. I was thought that I was going to be late and she was very understanding. More
by JEANETTEMARSHALL87
February 23, 2018
Service Thanks to Fey and service dept. my experience is always great, awesome customer service and always pleasant. From sales ,finance,parts,and service no Thanks to Fey and service dept. my experience is always great, awesome customer service and always pleasant. From sales ,finance,parts,and service no matter what I came down there for it was always a friendly and pleasant experience. More
by Jjardine
Other Employees Tagged: Fey Ramirez
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