Dealership Experience
10 yrs, 3 mos
516 Reviews
Write a Review516 Reviews of Maria Santoro
November 22, 2020
Poorly scheduled and poorly delivered service by the person who took my call and then after my car was there for four hours I was called while I was on my way to tell me nothing was done person who took my call and then after my car was there for four hours I was called while I was on my way to tell me nothing was done More
November 13, 2020
Pam Palasciano is extremely professional and courteous. She's arranges my service visits and takes care of everything. I have been dealing with her since I became a Lexus owner - over 20 years ago. She has She's arranges my service visits and takes care of everything. I have been dealing with her since I became a Lexus owner - over 20 years ago. She has been flawlessly efficient and helpful for all that time. Everyone in Service does a fantastic job. More
Other Employees Tagged: Joanna Oates, Mike Reidy , Steven Holmes, Michael Montijo, Pam Palasciano - Five Stars *****
November 10, 2020
Sales people are great but the service department is amazing the go above and beyond especially. Joana the best in service love her every time I got my vehicle serviced it’s always with a smile my car amazing the go above and beyond especially. Joana the best in service love her every time I got my vehicle serviced it’s always with a smile my car is always clean and always up-to-date and I always have a loaner car which helps I will totally recommend Rallye Lexus and I will keep on going there More
Other Employees Tagged: Joanna Oates, Mike Reidy , Steven Holmes, Michael Montijo
November 08, 2020
This dealership is very professional and treats your vehicles with absolute care. Customer service staff is very courteous and treats the customers like a family. vehicles with absolute care. Customer service staff is very courteous and treats the customers like a family. More
November 01, 2020
Rallye Lexus in Glen Cove is the best. I wouldn’t bring my cars to any other place. Top notch service is provided every single time. Thank you! my cars to any other place. Top notch service is provided every single time. Thank you! More
Other Employees Tagged: Joanna Oates, Mike Reidy , Steven Holmes, Michael Montijo, Pamela Palasciano, Mary Rutkowski
October 29, 2020
Love the Service Center! They are friendly, helpful, and professional! Who could ask for more? And I especially love the car wash at the end. Can't wait for Covid to be done so they can bring back the bagel professional! Who could ask for more? And I especially love the car wash at the end. Can't wait for Covid to be done so they can bring back the bagels, lol! Seriously, they're the best! More
Other Employees Tagged: Joanna Oates, Mike Reidy , Steven Holmes, Michael Montijo
October 28, 2020
The mechanical problem was resolved very fast. I didn’t even have to wait They always provide me with best service great dealer great staff even have to wait They always provide me with best service great dealer great staff More
Other Employees Tagged: Mike Reidy
October 26, 2020
Excellent service and amenities. They'll make sure you're taken care of. I was missing a screw and bolt on my front license plate prior to coming in and they replaced it for me and I didn't notice it till I taken care of. I was missing a screw and bolt on my front license plate prior to coming in and they replaced it for me and I didn't notice it till I got home! More
October 13, 2020
I I I I had no issues at at at at at the the the dealership. I arrived on time and left promptly. No issues. dealership. I arrived on time and left promptly. No issues. More
Other Employees Tagged: Joanna Oates
October 12, 2020
Miss Giovanniello was excellent in meeting my needs in evaluating the car and the costs of repairs with new tires and service needed. I have owned and leased all my cars from Rallye Lexus and I will conti evaluating the car and the costs of repairs with new tires and service needed. I have owned and leased all my cars from Rallye Lexus and I will continue to do so. I am hoping you come out with a electric vehicle worthy of the brand Lexus More

