Maria Trillas | Page 7
Customer Care Representative
Kia of Port Charlotte
202 Tamiami Trail
Port Charlotte, FL 33953
At your service always. You are family!
Read more155 Reviews
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155 Reviews of Maria Trillas
June 22, 2024
Great people great service. Purchase 3 cars here and all the service is done here as well Purchase 3 cars here and all the service is done here as well More
Other Employees Tagged: Rachel Goal
June 20, 2024
I dealt with Maria Trillas, she was courteous, professionalable and helpful every way possible. The car was ready when she said it would be, cleaned and washed. Next time I need service I will a professionalable and helpful every way possible. The car was ready when she said it would be, cleaned and washed. Next time I need service I will ask for her again. She's a great asset to Port Charlotte Kia. More
June 17, 2024
Maria was more than attentive and helpful. She went over every detail of the services that I received and the ones that I needed. I will definitely being going back to Maria for any future ser She went over every detail of the services that I received and the ones that I needed. I will definitely being going back to Maria for any future services. More
June 16, 2024
I’ve had my car for over 10 years & have been dealing with the customer service within those ten years & I can definitely say it has went from great to TERRIBLE. When I get my new car this year or next y with the customer service within those ten years & I can definitely say it has went from great to TERRIBLE. When I get my new car this year or next year it won’t be through Kia. More
Other Employees Tagged: Rachel Goal, Steven Reinhardt, Leslie Adams , Vy Nguyen
June 14, 2024
I was notified several months ago of a safety recall with a fix pending, and notified several weeks ago that the fix was now available. I made an appointment for the repair and on arrival was told they didn' a fix pending, and notified several weeks ago that the fix was now available. I made an appointment for the repair and on arrival was told they didn't have the part and would need to order it. The next day I got an email telling me Id missed my service appointment. About a week later the part came in and I made an another appointment for the repair,and on arrival was told they had the part but Kia had a still newer remedy and they'd have to order it. I'd now made 2 30 mile round trips that could have been avoided if anyone had checked a day before the service appointment to see if they were prepared to do the scheduled work. Kia did arrange to pick up and return my car so only my car, but not me had to make a 3rd round trip. I never did meet Maria. This is unbelievably poor service not deserving a star. More

