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Mariana Russell
Mariana Russell at Luther Brookdale Chrysler Jeep Dodge RAM
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Mariana Russell | Page 2

Sales

Luther Brookdale Chrysler Jeep Dodge RAM

8188 Brooklyn Blvd.
Brooklyn Park, MN 55443

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4.9
92 Reviews

Dealership Experience

4 yrs, 6 mos

Industry Experience

6 yrs, 1 mo

Specialties & Trainings

Expert Certified 2021

4.9

92 Reviews

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92 Reviews of Mariana Russell

July 16, 2023

Dealership Rating
Employee Rating

Great overall experience, from Marianna the sales rep we dealt with, to Jason the manager! More

by jbonnette56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Bakken, Jason Wiese

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Jul 19, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, The Team at Brookdale Chrysler

July 15, 2023

Dealership Rating
Employee Rating

Dealership was good. Jeep was horrible at following though on delivery of car on time More

by JPJeep
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Recommend Dealer
Yes
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Jul 19, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Regards, The Team at Brookdale Chrysler

June 30, 2023

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Employee Rating

Top notch customer service! I have been coming here for years and this shopping experience proves again why Luther Brookdale Jeep is always my first choice. Thank you, Mariana More

by JCWEBERMINN
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Brett Bakken , Michael O'Halloran

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Jul 06, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Regards, The Team at Brookdale Chrysler

June 01, 2023

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Employee Rating

Fantastic to work with. Very attentive to my requests for a vehicle and kept communication going. More

by stevenson.becky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Bakken , Michael O'Halloran, Evan

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Jun 06, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Regards, The Team at Brookdale Chrysler

June 01, 2023

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Employee Rating

The staff that I had the pleasure of working with at this dealership was beyond incredible and very much exceeded my already high expectations. From the moment I walked into the dealership both Evan and Mari More

by Nickbatinich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan church

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Jun 06, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Luther Brookdale Chrysler Jeep Dodge Ram would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Regards, The Team at Brookdale Chrysler

May 16, 2023

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Employee Rating

Mariana went above and beyond, financing was quick and very happy with what I received More

by Nelsonbrianscott5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Feist

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May 19, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Regards, The Team at Brookdale Chrysler

May 11, 2023

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Employee Rating

This is my 2nd new Jeep with Luther and Mariana and Brett are the best! Fast, friendly, and reliable service. Thank you for everything! More

by MELISSACOOK300
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Bakken

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May 16, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Regards, The Team at Brookdale Chrysler

April 30, 2023

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Employee Rating

Good experience. Sales person made the remote purchase very easy and was very helpful in all aspects of the process. More

by sp141963
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Helpful
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May 03, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Regards, The Team at Brookdale Chrysler

April 29, 2023

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Employee Rating

Mariana at the dealer was very helpful and help me in any way she could. Freddie from finance was also great and very patient with us. Thank you to all at Brookdale CJDR. More

by RENE.IBARRA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Freddie

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May 03, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, The Team at Brookdale Chrysler

April 25, 2023

Dealership Rating
Employee Rating

Salesperson, Mariana Russell, was friendly and very knowledgeable about the vehicle and the financing process. Five stars to Mike from the financing division as well. With this experience I would pur More

by rockstone56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael O'Halloran, Detailing dept is terrible! We bought a 2021 Ram and it was not cleaned on the LB lot and not detailed very well when delivery was "ready". No fault of anyone other than the person or team who worked that night.

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Apr 28, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Luther Brookdale Chrysler Jeep Dodge Ram would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Regards, The Team at Brookdale Chrysler

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