As always my visits to see My favorite Dealership of wonderful ASSOCIATES. Everyone you meet at McKaig are so very kind. Mariela Hernandez was the first and last person to see and speak to on this last visit. I believe her to be a very kind and courteous young lady, who is an asset to MCKAIG service department.
Mariela was very friendly and got us checked in quickly. Our technician Tyler fixed the issues we were having with connectivity to the handsfree feature. He also completed a 27 point inspection on our vehicle. Thank both for your help!
Other Employees Tagged:
"Rating of McKraig"
The people were friendly. On the spot to take care of me the minute I can into the department. The service was completed quickly. They made sure I was taken care of in the waiting room.
"Honest face to face exceptional customer service!"
Once you step onto the property your need(s) become the number one priority of Mckaig Chevrolet. All the employees have your best interest at hand, even if they are not the one waiting on you. Their prices are very reasonable and every employee that I encountered had impeccable manners and work ethic. Their turn around time was great for getting parts ordered and installed. They did a great job. If we need a new vehicle in the future, this is the place we will be doing business with.
- Preuninger 37
Showed up earlier than my appointment and immediatly got me in. Mariela always has a smile on her that just makes you smile back. Always pleasant
"Grecku and talk to u "
Care people and nice give there time to speak to a person and get move on to get me out and ready to go and tell have good day.
I just took my 17' Chevrolet 1500 HC in for a shudder while driving. Tyler in service listened to my description and asked great questions. We went for a test drive so he could better diagnose the issue. I have now picked it up, and the shudder is gone. Mariela got me into a loaner unit and took care of all the paper work while they worked on my pu. When I came to pick it up, It was fully explained what they completed to resolve the issue and all my questions were answered. This was covered under warranty, but I felt well taken care of. Thank you for the great service!
Other Employees Tagged:
"Catalytic Converter problem"
Mariela was very helpful. I explained to her that I had a service engine light come on during labor day weekend, so I checked it to see it was a catalytic converter problem, and she assured me that they would explain the problem fully and check to see if it was a covered warranty problem, so glad she got back with me shortly after and notified me it was in fact covered and made sure she had a part there before we left it, once she knew for sure she had the part, she contacted me to bring it in and got it back to me by lunch just in time. I appreciate her honesty and working with me to make this as painless as possible, thank you for being there for us, definitely a much better service than before, if you need your car fixed, Mariela Hernandez is the one to talk to
I received the quick, professional, and courteous service I've come to expect from the staff at McKaig Chevrolet in the 15+ years that I've dealt with them.
"Happy customer "
I was extremely happy with the friendly and fast service that was provided at Mckaig. I would highly recommend this service department to anyone. The job is done quickly and correctly the first time.