Mariela Hernandez | Page 2

I bought a 2020 jeep gladiator was had to buy a service plan that was for oil change and tire rotation. After first oil change was told you could not rotate the tire because your lift would not go high eno plan that was for oil change and tire rotation. After first oil change was told you could not rotate the tire because your lift would not go high enough. The jeep is the same as it was when a bought it. More

by ghokit1113 Verified Customer Verified Customer

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Great service! Very nice customer service! Staff was proficient and timely in there service department. Very nice customer service! Staff was proficient and timely in there service department. More

by GEORGEGLENN09 Verified Customer Verified Customer

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We were in a jam. We needed a catalytic converter for our Ford Transit van with 327,000 miles. Miles don't scare these guys. Brady & Colton (Buzzy) were able to get We needed a catalytic converter for our Ford Transit van with 327,000 miles. Miles don't scare these guys. Brady & Colton (Buzzy) were able to get the correct one for us & Tyler installed it. After only 2 days, we were on the road & ready to get back to work. These guys are very professional & knowledgeable about any kind of vehicles, not just a Chevrolet. That's why this Ford only goes to Bill Dickason Chevrolet. Thanks again for another job well done!! More

by Johnny Hinds Verified Customer Verified Customer

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Verry honest. Up front with you about everything.and about prices.would come back here Up front with you about everything.and about prices.would come back here More

by es3050546 Verified Customer Verified Customer

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Poor management just worried about the money that’s really all they care about not the customers nor the people who trust in a good service when going to a dealership they look for anyway to make a qui really all they care about not the customers nor the people who trust in a good service when going to a dealership they look for anyway to make a quick dollar like not sending a payment after the deal is done More

by dspeidell Verified Customer Verified Customer

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Mariela was great to work with and very professional! Got me in and out in no time as promised! Got me in and out in no time as promised! More

by KABERNATHY311 Verified Customer Verified Customer

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As always, stellar service and awesome communication. The best service department I really have ever been to no joke. Thank you so much! For taking care of my wife's Tahoe. The best service department I really have ever been to no joke. Thank you so much! For taking care of my wife's Tahoe. More

by BRYAN.A.MATTHEWS Verified Customer Verified Customer

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Staff was courteous and friendly, but when I went to pay my $400.00 bill I was shocked to see that the use of a credit card imposed a surcharge. I cannot imagine an automobile dealer risking customer satisf my $400.00 bill I was shocked to see that the use of a credit card imposed a surcharge. I cannot imagine an automobile dealer risking customer satisfaction and possible future trade for such a trivial but annoying amount. The use of credit cards is nearly universal in this day and time and I have only a few times encountered such a surcharge. I know then to avoid such restaurants, but never expected such a disappointment from Bill Dickason. Not sure what I will do about it. More

by DAVIDW12 Verified Customer Verified Customer

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Prompt service, an overall pleasant experience. I was disappointed that they attempted to Sally’s me a cabin air filter. Only City driving and only a little over 8,000 miles on the car. I was disappointed that they attempted to Sally’s me a cabin air filter. Only City driving and only a little over 8,000 miles on the car. More

by marvo451 Verified Customer Verified Customer

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Mariela and Buzzy were very helpful, knowledgable and considerate. All went well and service was done in timely manner. considerate. All went well and service was done in timely manner. More

by wedge1 Verified Customer Verified Customer

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