Marina Felix
Marina Felix at Dirito Brothers Walnut Creek Volkswagen

Marina Felix | Page 90

service advisor

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

Contact Me
4.9
913 Reviews

Industry Experience

26 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.9

913 Reviews

Write a Review

913 Reviews of Marina Felix

November 13, 2019

Dealership Rating
Employee Rating

Buying all electric Golf Received excellent and thorough review of new e-Golf vehicle. Sales representative Oscar Dryden answered all our questions and concerns and offered to More

by HBSARGE79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oscar Dryden, Ed Miller

Nov 18, 2019

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your new e-Golf, and thanks so much for the five star review!

November 13, 2019

Dealership Rating

A lot of work to get ready for a smog check My '06 New Beetle convertible had problems passing a smog check. It took a lot of investigation and a lot of work to finally achieve a pass rating on More

by Michael Easker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2019

Dirito Brothers Walnut Creek Volkswagen responded

Thank you Michael, I'm glad to hear everything worked out!

November 05, 2019

Dealership Rating
Employee Rating

NOx Sensor Warranty Repair My TDI was taken care of under warranty. Marina communicated with me during the process. I was able to get the repair taken care of for free. The r More

by karl.a.ruter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2019

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the terrific review Karl, we appreciate knowing how your warranty service went.

November 01, 2019

Dealership Rating

Great service! Great experience and customer service at this dealership! My favorite service person from my Audi dealership is also now there (Marina) :) They prices More

by PTRAINOR7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sterling Daniels , Diego Soto

Nov 12, 2019

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the excellent review, we appreciate it!

October 31, 2019

Dealership Rating
Employee Rating

Quick and easy, Marina is super helpful Marina provided very helpful options. And it’s super easy to communicate with her via SMS. There was a misfire with the car engine light but she was a More

by Elvis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2019

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience Tianyin!

October 31, 2019

Dealership Rating
Employee Rating

Recall Car brought in for recall notice. Marina was very helpful and went out of her to assist me in resetting the oil and service reminders on the car aft More

by caymus97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2019

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the five star review!

October 30, 2019

Dealership Rating
Employee Rating

Second Service Jetta 2019 Superior service!! From the moment my call was taken, forwarded to Service Department... when Marina took my call and scheduled my appointment, the More

by SAINZJORGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2019

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear your service experience here was top-notch, thank you for the review!

October 25, 2019

Dealership Rating
Employee Rating

Do I need a title? They got to work immediately and only suggested what I needed. Marina was friendly, concerned and knowledgeable-which is nice. The coffee area was sto More

by DMNDFITZGERALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2019

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for letting us know about your experience here, we really appreciate it!

October 24, 2019

Dealership Rating
Employee Rating

great service Professional, courteous, timely. what a service place should be. Very resposive; listen to all complaints re reason coming in; clean; happy place More

by HANK13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Dirito , Nanika Orgil

Oct 25, 2019

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the five star review and recommendation Hank!

October 21, 2019

Dealership Rating
Employee Rating

painless Marina was very friendly and helpful. Explained all steps along the way. Answered all questions in details. Enjoyed servicing my Jetta here for the la More

by LARISAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2019

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the five star review and for trusting us with your business over the years!

Dealership Inventory (168 Vehicles)

new 2026 Volkswagen Atlas car, priced at $48,923
2026 Volkswagen Atlas
new
Opal White Pearl exterior
Automatic
Front-wheel Drive
new 2026 Volkswagen Tiguan car, priced at $39,757
2026 Volkswagen Tiguan
new
opal white pearl exterior
Automatic
Front-wheel Drive
new 2026 Volkswagen Tiguan car, priced at $38,961
2026 Volkswagen Tiguan
new
platinum gray metallic exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Atlas car, priced at $58,499
2026 Volkswagen Atlas
new
Pure Gray exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Tiguan car, priced at $39,757
2026 Volkswagen Tiguan
new
opal white pearl exterior
Automatic
Front-wheel Drive
new 2026 Volkswagen Golf GTI car, priced at $42,864
2026 Volkswagen Golf GTI
new
Alpine Silver Metallic exterior
Automatic
Front-wheel Drive