Marina Felix | Page 89
service advisor
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
Industry Experience
26 yrs, 9 mos
Languages Spoken
English
Spanish
913 Reviews
Write a Review913 Reviews of Marina Felix
December 06, 2019
Simple The service department is efficient and well managed. Easy to make an appointment. Totally hassle free. Shuttle service is convenient. Wait room is cl The service department is efficient and well managed. Easy to make an appointment. Totally hassle free. Shuttle service is convenient. Wait room is clean and comfortable. More
Other Employees Tagged: Andres Garcia
December 05, 2019
50k Mile annual service Marina was terrific! She texted me updates throughout the day and kept me informed. I appreciate her great attention and service. Thank you Marina, Marina was terrific! She texted me updates throughout the day and kept me informed. I appreciate her great attention and service. Thank you Marina, well done! More
December 03, 2019
Efficient and pleasant From the time of making the appointment to finish it was a very efficient process. The wait for the service was less than anticipated. Waiting area i From the time of making the appointment to finish it was a very efficient process. The wait for the service was less than anticipated. Waiting area is clean and provides coffee, water or tea. More
Other Employees Tagged: Oscar Dryden
November 27, 2019
quick and easy Service was easy and effortless. Shuttle service was quick and drivers were friendly. It was just basic service and some recall work and it was smoo Service was easy and effortless. Shuttle service was quick and drivers were friendly. It was just basic service and some recall work and it was smooth. More
November 25, 2019
Quick and great service. Great service. Appreciate the quick responses to texts. Keep me updated on the process. Always asked before performing any work that would cost money. Great service. Appreciate the quick responses to texts. Keep me updated on the process. Always asked before performing any work that would cost money. Thanks! More
November 24, 2019
Excellent Service My recent experience at Dirito Bro’s VW was great would highly recommend if you need service on your VW or need to buy a new car My recent experience at Dirito Bro’s VW was great would highly recommend if you need service on your VW or need to buy a new car More
November 24, 2019
Excellent experience. Came on time with prior appointment. After checking in, Marina was very professional; shuttle ready. Car finished within the schedule, shuttle picked me up. Cost was reasonable, did not f After checking in, Marina was very professional; shuttle ready. Car finished within the schedule, shuttle picked me up. Cost was reasonable, did not feel taken or gorged. More
Other Employees Tagged: Don't know the lady cashier's name.
November 21, 2019
Good customer service Very friendly staff! Marina took care of everything for us, even driving our car herself to test the fast charger. And Walnut Creek is much closer tha Very friendly staff! Marina took care of everything for us, even driving our car herself to test the fast charger. And Walnut Creek is much closer than VW San Rafael. Thanks for the good service. More
November 15, 2019
Marina - excellent customer service Marina was extremely helpful and beyond personable. Her kind demeanor and smiling face were so welcoming on a Weds morning. She was well informed on w Marina was extremely helpful and beyond personable. Her kind demeanor and smiling face were so welcoming on a Weds morning. She was well informed on what my car needed and she was prompt, time-efficient and honest in everything. More
November 14, 2019
Service and sales Staff are very friendly and accomodating in all areas and helpful also i can recommend it to my friends and did a good work on my car Staff are very friendly and accomodating in all areas and helpful also i can recommend it to my friends and did a good work on my car More
Other Employees Tagged: Oscar Dryden

