Mario Cisneros
Mario Cisneros at Aaron Chevrolet
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Mario Cisneros | Page 2

Service Consultant

Aaron Chevrolet

31201 Auto Center Dr
Lake Elsinore, CA 92530

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4.8
20 Reviews
4.8

20 Reviews

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20 Reviews of Mario Cisneros

April 11, 2024

Dealership Rating
Employee Rating

Denny is very knowledgeable and was able to give me a lot of recommendation on tires and options for other services that we should consider. I also appreciated the shuttle home service since my car was going More

by torres25u1p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denny Covarrubias

Apr 12, 2024

Aaron Chevrolet responded

We're glad to know that Denny was able to assist you with your needs at Aaron Chevrolet in Lake Elsinore. It's great that our shuttle service added convenience for you while your car was being serviced. Thanks for the review!

April 05, 2024

Dealership Rating
Employee Rating

Good customer service I appreciate whatever they did with my car thank you so hopefully when I bring my car back it will finish it up More

by LEWISVALERIE003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Gandy , No good customer service

Apr 07, 2024

Aaron Chevrolet responded

We're glad to know you had a positive experience with our team at Aaron Chevrolet in Lake Elsinore. We appreciate your feedback and look forward to completing the work on your car when you bring it back!

April 01, 2024

Dealership Rating
Employee Rating

Fast good service very. Mario was very helpful I was in and out will continue going back More

by hugopalacios079
Recommend Dealer
Yes
Apr 02, 2024

Aaron Chevrolet responded

It was our pleasure to assist you. Thank you from all of us here at Aaron Chevrolet in Lake Elsinore!

March 29, 2024

Dealership Rating
Employee Rating

Aaron Chevrolet es el mejor dealer de la región yo lo recomiendo por el servicio es muy bueno More

by Erasmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2024

Aaron Chevrolet responded

Gracias por su recomendación! Le enviamos un afectuoso saludo desde Aaron Chevrolet in Lake Elsinore.

March 29, 2024

Dealership Rating
Employee Rating

Vehicle was serviced in a timely manner and Mario was extremely courteous and very professional More

by xxxxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2024

Aaron Chevrolet responded

Thank you for sharing your smooth service experience with Mario at Aaron Chevrolet in Lake Elsinore! We look forward to assisting you next time.

March 27, 2024

Dealership Rating
Employee Rating

Manager is nice. Customer service was horrible. The reason I came back was because Mario was my first contact from my first visit. Excellent. This time around More

by ceci.obrn24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 09, 2024

Aaron Chevrolet responded

I'm sorry to read about your recent experience with our customer service. We strive for excellence in all areas, so it's disappointing that we didn't meet those expectations this time around. Your feedback is valuable and will be used to improve future interactions. If you're open to discussing this further, please reach out at your earliest convenience - I'd like the opportunity to make things right if possible. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com, (951) 228-3054

March 26, 2024

Dealership Rating
Employee Rating

I was very pleased with the help and service from Mario it’s greatly appreciated, thank you. More

by RUBENDSALGADO
Recommend Dealer
Yes
Mar 26, 2024

Aaron Chevrolet responded

It was our pleasure to assist you! Thanks for working with us. Take care! — Mario and the Aaron Chevrolet in Lake Elsinore Team

March 26, 2024

Dealership Rating
Employee Rating

great group to work with! !! great group to work with!!! great group to work with!!! More

by unique_eng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Aaron Chevrolet responded

Thank you for the great review. We look forward to seeing you again at Aaron Chevrolet in Lake Elsinore!

March 08, 2024

Dealership Rating
Employee Rating

Your service department is going to lose you guys a lot of business. Your service manager is the definition of bad business. He is very rude and has no business in any sort of customer service position. More

by Gmartinez1005
Recommend Dealer
No
Mar 16, 2024

Aaron Chevrolet responded

We're sincerely sorry to hear about your experience with our service team. We aim for excellence in customer service and it's clear that we fell short during your visit. Your feedback is important as it helps us improve. Please reach out so we can discuss this further and work towards a resolution together. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com, (951) 228-3054

March 07, 2024

Dealership Rating
Employee Rating

Highly recommended. Helpful and peofessional. Thank you for taking of my car. As always satisfied and happy for the quality work you guys gave. More

by ABBY_TWITTY
Recommend Dealer
Yes

Other Employees Tagged: Mark Fradd, Denny Covarrubias

Mar 07, 2024

Aaron Chevrolet responded

We're so glad to know you had a great experience with us at Aaron Chevrolet in Lake Elsinore! Your satisfaction is our top priority and we appreciate your recommendation. Safe travels until next time!

2

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