Mario Fuentes
Mario Fuentes at Truck City Ford

Mario Fuentes | Page 8

Service Advisor

Truck City Ford

15301 I-35
Buda, TX 78610

Contact Me
5.0
308 Reviews

Dealership Experience

11 yrs, 2 mos

Industry Experience

26 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

5.0

308 Reviews

Write a Review

308 Reviews of Mario Fuentes

December 21, 2022

Dealership Rating
Employee Rating

Every time I'm at the Service Department of Truck City Ford, I'm treated efficiently and courteously. To service a Ford car or Truck, this is the way to go. All the personnel there are trained to help you More

by ALEX.GOUMAKOSSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers, Nathaniel Lewis , Scott Jordan

Dec 21, 2022

Truck City Ford responded

Alex, we appreciate the positive review for your service appointment at Truck City. The team is one of the best in the state, and works hard to do it right the first time to avoid customers having to return. Thanks for the rating, and have a sparkling holiday season.

December 19, 2022

Dealership Rating
Employee Rating

Bad service. Tried to scam my daughter. I paid warranty to cover the car. Ford trying to make us pay more. I will talk to the manager. I’m not happy about this. T More

by BREWADEDAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Rodgers, Nathaniel Lewis , Scott Jordan

December 18, 2022

Dealership Rating
Employee Rating

Great service reps and they truly care about their customers. Communication is always excellent as well. More

by TIMELESSCONSTRUCTION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers , Scott Jordan

Dec 19, 2022

Truck City Ford responded

Thanks for the positive feedback and clear direction of your review. We work hard to keep all our processes tight and timely delivering excellent customer service. Clear communication is key to the process, and we appreciate your feedback. Thanks for your business.

December 16, 2022

Dealership Rating
Employee Rating

Wow. Mario blew me away. He was so patient and kind. As a single woman going to a car place for service can be intimidating, especially when you think it’ More

by DANASIVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2022

Truck City Ford responded

Mario is a top performer among our Service Advisors whose work shines and speaks volumes about hs work ethic. Your feedback and time are greatly valued at the dealership, and we appreciate the loyalty. Thanks for the rating and feedback.

December 16, 2022

Dealership Rating
Employee Rating

My service advisor Nate Lewis is awesome. I know I can always count on him for my service needs as well as mike rogers!!! Great job guys you rock!!! More

by JDBUCKLEY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers, Nathaniel Lewis , Scott Jordan

Dec 19, 2022

Truck City Ford responded

Nate is a top advisor of the team, and his work stands out as exceptional. Your feedback and business are very important, and thank for taking time to write us a review. We appreciate the feedback and the rating.

December 16, 2022

Dealership Rating
Employee Rating

The service was very good, I will be back again when I need help. Thank you More

by KORNOVICH67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers, Nathaniel Lewis , Brian Garcia, Scott Jordan, Zach Khan, Lauren Newman, Marri Stokes

Dec 19, 2022

Truck City Ford responded

We appreciate the feedback from your Service appointment at Truck City, and it lets us know we are doing the right things. Your feedback and rating are very much appreciated.

December 15, 2022

Dealership Rating
Employee Rating

Service was very prompt after having to order the replacement part for my truck. They put priority on my vehicle and had me out in less than 30 minutes. More

by MILLERJOHNIE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2022

Truck City Ford responded

Your feedback lets us know we are doing the right things for our customers. Thanks for your business and the rating.

December 12, 2022

Dealership Rating
Employee Rating

Buying my truck and doing the trade in was an easy, efficient, and honest transaction. Very pleased with my new truck purchase. More

by TREVOR.ROGGE
Recommend Dealer
Yes

Other Employees Tagged: Brian Garcia, Jeremy Harper, Zach Khan, Lauren Newman

December 04, 2022

Dealership Rating
Employee Rating

Great dealership service department. Friendly and helpful, never feel rushed like at bigger dealerships. Pricing may be higher than others but worth it. More

by SPRING794
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 02, 2022

Dealership Rating
Employee Rating

EL MEJOR SERVICIO EN TEXAS . ,EFICIENTE EL ,PERSOAL .BUEN SERVICIO , EL LOBBY PARA ESPERAR TU COCHE .CON CAFE.AGUA.... More

by ANABEL.WORLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2022

Truck City Ford responded

Thanks for the feedback for Truck City, and we pride ourselves on being the best of the best for service. We appreciate your business and the rating.

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