Mario Garcia | Page 4

Fantastic customer service. The salesman, Jose, was very helpful with test drives. He also handled a lease return for me. Great job. The salesman, Jose, was very helpful with test drives. He also handled a lease return for me. Great job. More

by MKDJT1 Verified Customer Verified Customer

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Everyone was extremely helpful and went above and beyond to ensure I left happy with the car I wanted to ensure I left happy with the car I wanted More

by narsonm614 Verified Customer Verified Customer

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Very impressed by the professionalism shown to me. Everyone was respectful and knowledgeable. Very satisfied with the whole process. Everyone was respectful and knowledgeable. Very satisfied with the whole process. More

by ajplex Verified Customer Verified Customer

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Rodolfo Pereyra and Mario did a spectacular job financing the vehicle I purchased. 100% recommended. the vehicle I purchased. 100% recommended. More

by eherrera246 Verified Customer Verified Customer

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Smooth experience leasing a vehicle, I received a good deal and the staff were all friendly and helpful deal and the staff were all friendly and helpful More

by JSARN83 Verified Customer Verified Customer

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Show room was welcoming, receptionist greeted me with a smile. Sales rep was very helpful and informative. Was trying to sell me on a bunch of extras. Finance department went above and beyond to give me a smile. Sales rep was very helpful and informative. Was trying to sell me on a bunch of extras. Finance department went above and beyond to give me a great rate. I left the dealer with my car, knowing I recieved a great deal. More

by dawkins Verified Customer Verified Customer

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It was a really good experience. The service and the explanation was very accurate and easy to understand. The service and the explanation was very accurate and easy to understand. More

by RUIZANIBAL38 Verified Customer Verified Customer

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The service was really cool, they explained everything very clearly. The setting and the explanation was comfortable. very clearly. The setting and the explanation was comfortable. More

by RUIZANIBAL38 Verified Customer Verified Customer

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Mario Garcia is very unprofessional and single handedly lost not only a new customer, but an existing customer. We wanted to lease a car for my daughter, who just graduated with a doctorate degree and lost not only a new customer, but an existing customer. We wanted to lease a car for my daughter, who just graduated with a doctorate degree and has accepted a very high paying job. She also has very good credit. She was told that I needed to co-sign on the lease as she doesn’t have established credit. I submitted the application, and received several notices on inquires on my credit almost immediately. Several hours later, we went to the dealership and met with Mr. Garcia to pick up the car. It was at that point that he told me that my co-sign was denied, due to already financing 2 other cars. He then tried to upsell us on a more expensive lease, about 33% more than our original deal. My daughter and I asked him several times when he knew I was denied, and he evaded the question. I believe this was a classic bait and switch. I think Mr. Garcia thought as long as he got us in the door, our emotions would take over and we would accept the more expensive option. We had seriously considered a comparable Mazda model, but ultimately went with the Honda. During this ordeal, I told my daughter that I’d this deal falls through, we could always go back to Mazda. I don’t think Mr. Garcia appreciated this. When we declined the deal, Mr Garcia suggested that we have my wife co-sign. I said that I was concerned that she would apply, only to come back here again to find out she was denied. Mr Garcia then became extremely unprofessional. He said, “what, are you blaming me for this?” I replied that I didn’t appreciate it that he knew I was denied, yet he had us come in anyway. If there was a problem with my credit, then I should have been notified earlier, and have the opportunity to work it out on my own. Mr. Garcia then stood up, called in a coworker, and told him to get us out of here. They want to go to Mazda anyway. I feel this was a breach of contract. We ended the deal and will look at other options. If we do decide on the Honda, it certainly won’t be at Millennium. If Millennium can hire someone like Mr. Garcia, I really have no faith in that dealership. More

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Was able to quickly and easily get my used car! Workers were very friendly and knowledgeable. Workers were very friendly and knowledgeable. More

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