Mario Garcia | Page 6
Service Advisor
Jaguar Land Rover Santa Monica
3020 Santa Monica Blvd
Santa Monica, CA 90404
Born and raised in Los Angeles. I love this city. Lakers, Dodgers, Bruins.
Read moreDealership Experience
4 yrs, 8 mos
Languages Spoken
English
Spanish
89 Reviews
Write a Review89 Reviews of Mario Garcia
May 25, 2023
Was a great experience! The service was great. Was quick, smooth and satisfactory. We love the team! The service was great. Was quick, smooth and satisfactory. We love the team! More
Other Employees Tagged: Jefferson Ascencio, John Bevardos, Armando Saenz Jr, Jorge Rojas, Paul Hernandez
May 03, 2023
Great job getting my vehicle back to me quickly. Advisors were friendly and courteous. Great experience. Advisors were friendly and courteous. Great experience. More
Other Employees Tagged: Jefferson Ascencio, John Bevardos, Armando Saenz Jr, Jorge Rojas, Paul Hernandez
April 13, 2023
Mario is amazing and always provides the best personalized and attentive service. From scheduling our appointment to updates on the status to pick up. Mario always ensures our experience is seaml personalized and attentive service. From scheduling our appointment to updates on the status to pick up. Mario always ensures our experience is seamless. More
April 13, 2023
Everyone is responsible at the Santa Monica service department. The guy who takes my car and gives me a rental and it’s all wonderful experience. However, my service advisor Mario is the best service a department. The guy who takes my car and gives me a rental and it’s all wonderful experience. However, my service advisor Mario is the best service advisor I have ever had during all these years that I take my car to all these different dealerships. He is extremely caring and knowledgeable and kind and responsive. I love my experience every time I bring my car for service. Mario is excellent and his services are exceptional!!! More
Other Employees Tagged: The receptionist lady is very sweet & nice also the guy who brings my car and takes my car
April 10, 2023
The service was beyond phenomenal! will definitely recommend this dealer to family and friends. thanks! will definitely recommend this dealer to family and friends. thanks! More
Other Employees Tagged: Jefferson Ascencio, John Bevardos, Armando Saenz Jr, Jorge Rojas, Paul Hernandez
March 03, 2023
My servicing was done efficiently and the staff were friendly. Staff always help me figure out best solution without me over paying. friendly. Staff always help me figure out best solution without me over paying. More
Other Employees Tagged: Jefferson Ascencio, Armando Saenz Jr, Jorge Rojas, Paul Hernandez
January 30, 2023
Mario is a professional, caring service rep. Regarding general protocols: I think maintenance should be included for a vehicle like this and 'gouging' a customer for new wipers is an outdated ki Regarding general protocols: I think maintenance should be included for a vehicle like this and 'gouging' a customer for new wipers is an outdated kind of thing; especially since these things are readily available when needed in retail and online shops and, of course, local service stations. More
January 23, 2023
Top notch customer service. Highly knowledgeable professional service technicians and advisors. The best in the country. Highly knowledgeable professional service technicians and advisors. The best in the country. More
Other Employees Tagged: JLR Marketing, Jefferson Ascencio, John Bevardos, Armando Saenz Jr, Jorge Rojas, Paul Hernandez
January 18, 2023
Mario took care of us, as usual. Even with a few hiccups along the way (out of his control), he kept us updated and with the help of Rafi, the shop foreman, returned the car in tip t Even with a few hiccups along the way (out of his control), he kept us updated and with the help of Rafi, the shop foreman, returned the car in tip top condition! More