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Mario Garcia
Mario Garcia | Page 7
Service Advisor
Land Rover Santa Monica
3020 Santa Monica Blvd
Santa Monica, CA 90404
113 Reviews
Born and raised in Los Angeles. I love this city. Lakers, Dodgers, Bruins.
Read moreDealership Experience
6 yrs, 8 mos
Languages Spoken
English
Spanish
113 Reviews
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113 Reviews of Mario Garcia
Verified Customer
October 08, 2023
Wonderful ! ! Always gets me in and takes care of what needs to be done effectively! Always !!! ! Always gets me in and takes care of what needs to be done effectively! Always !!! More
by ellzi
Other Employees Tagged: Jefferson Ascencio, John Bevardos, Armando Saenz Jr, Jorge Rojas, Paul Hernandez , I can’t remember some names but everyone is wonderful !!!
October 01, 2023
Not sure how they do it but the service process is incredibly efficient, something that is unique in this post covid world. Zero waiting around on the drop off or pick up. Everyone is very friendly. incredibly efficient, something that is unique in this post covid world. Zero waiting around on the drop off or pick up. Everyone is very friendly. More
by cyndi4
September 19, 2023
THE PROBLEM "RESTRICTED PERFORMANCE" WAS NOT FIXED. CAME BACK 4 WEEKS LATER. THEN THE MISFORTUNE OF DEALING WITH MARIO GARCIA. NEVER WOULD CALL BACK AS HE SAID ON SEVERAL OCCASION. RAFI THEN TOOK CARE CAME BACK 4 WEEKS LATER. THEN THE MISFORTUNE OF DEALING WITH MARIO GARCIA. NEVER WOULD CALL BACK AS HE SAID ON SEVERAL OCCASION. RAFI THEN TOOK CARE OF IT . WHEN I ASKED RAFI WAS THE CAR READY, HE SAID "YEAD DIDN'T MARIO CALL YOU AT 1PM". NO MARIO DID NOT CALL NOR DID HE CALL ON FRIDAY 9/15 AS HE SAID HE WOULD TO UPDATE THE CAR. HE NEVER EVEN CAME TO WORK THAT DAY. NOT TO MENTION THE WHOLE REASON I BROUGHT THE CAR IN THIS LAST TIME (ON 9/13) WAS DUE TO THE RED LIGHT WARNING ("RESTRICTED PERFORMANCE") WHICH MR. HERNANDEZ TOLD ME WAS TAKEN CARE OF WHEN I HAD BROUGHT THE CAR IN 4 WEEKS EARLIER TO UNDERGO ITS ANNUAL MAINTENAANCE AND PURCHASE 2 MORE TIRES. ALL IN ALL VERY FRUSTRATING EXPERIENCE. I DREAD EVER CALLING BACK More
by KMEHRHART
Other Employees Tagged: Paul Hernandez
September 15, 2023
Mario has always been extremely helpful, he keeps me up to date on my repairs and has been very helpful explaining repair details with me. An asset to your team. to date on my repairs and has been very helpful explaining repair details with me. An asset to your team. More
by DRGARCIA9014
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