Mario Grbavac | Page 70

Best ever car buying experience. Over the years, I have purchased many automobiles (probably over thirty), some of them from Autobarn of Evanston: several Eurovans (including a 1993 v Over the years, I have purchased many automobiles (probably over thirty), some of them from Autobarn of Evanston: several Eurovans (including a 1993 version), several Rabbits/Golfs, and at least one Jetta. This purchase of a 2019 VW Tiguan was the smoothest and best-handled transaction yet. More

by Jennings Customer Verified Customer Verified Customer

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Very professional service Nice people to deal with. Very proffesional, prompt, always smiley and do everything on time. Very pleased with their knowledge, and flexibility. Fair Nice people to deal with. Very proffesional, prompt, always smiley and do everything on time. Very pleased with their knowledge, and flexibility. Fair pricing on new car More

by sosicdzevad Verified Customer Verified Customer

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Excellent!! Mario was very helpful. I really appreciate. Thanks for your time. I would highly recommend the Autobarn. All time was very helpful. I love my car Mario was very helpful. I really appreciate. Thanks for your time. I would highly recommend the Autobarn. All time was very helpful. I love my car More

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Great personal service with a smile Wow! The guys at the Volkswagen of Evanston did it again, this time better. This is the third car I have purchased from these guys and this time it wa Wow! The guys at the Volkswagen of Evanston did it again, this time better. This is the third car I have purchased from these guys and this time it was better than the other time which were great. This one gentleman who's name is Narcis Agic is very good at his job, and Mario Grbavac was great also. For any one looking to purchase a Volkswagen these are your guys. More

by JB00385 Verified Customer Verified Customer

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Excellent service Excellent experience at all times and personalized service at all times. I would not go elsewhere to find or maintain a VW. My salesman Mario Grbavac Excellent experience at all times and personalized service at all times. I would not go elsewhere to find or maintain a VW. My salesman Mario Grbavac was attentive to all my concerns and questions and did an excellent job. More

by Rosierae Verified Customer Verified Customer

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Had a great experience! Easy lease exchange, a friendly, low-pressure environment. Mario was very helpful throughout the process. Everything went smoothly with no surprises. Easy lease exchange, a friendly, low-pressure environment. Mario was very helpful throughout the process. Everything went smoothly with no surprises. I would highly recommend the Autobarn. More

by mikado19 Verified Customer Verified Customer

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Courteous and professional! Mario was super helpful without that “salesman pressure”. We really appreciated that he answered all of our questions and efficiently walked us throu Mario was super helpful without that “salesman pressure”. We really appreciated that he answered all of our questions and efficiently walked us through the process of buying our new (to us) car! More

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Car that smells like a ashtray I found a 2016 Honda accord for a good price! My daughter and I along with a young man that works for me, made the 3 hour drive to Chicago. We got to I found a 2016 Honda accord for a good price! My daughter and I along with a young man that works for me, made the 3 hour drive to Chicago. We got to the dealership and saw the car, and really liked it. We got in the car and we both noticed it smelled like cigarette smoke. My mother died of lung cancer and my daughter has asthma! My moms car smelled exactly like the car you guys sold me! When I called and asked about the vehicle I asked if it was a smokers car and was told no! When the salesman got in the car with us to do the test drive, I asked him immediately if the car had been smoked in and He said No Sir it has not! I will tell you this, I would not of drove all the way there and bought this vehicle in a million years if I had known it was a smokers car! I noticed when we got home, the next day in the light, there are two cigarette burns in the from driver seat! I would of left the car and not purchased it but my ride had already left. So there is my experience for you! I own a small business and we have survived almost 73 years, and most of our customers are return customers or referrals . When people are driving from other states the information online needs to be accurate and for god sakes when someone asks if a car has been smoked in, tell the truth! Maybe offer to clean it or something , handle it with integrity! More

by MARATHONMAN242 Verified Customer Verified Customer

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Great experience convinced me to stay with this dealership The five stars are for the dealership as a whole, but especially for salesperson Mario Grbavac. I've been getting my cars from Autobarn Evanston since The five stars are for the dealership as a whole, but especially for salesperson Mario Grbavac. I've been getting my cars from Autobarn Evanston since 2000 and with one exception (not worth dwelling on, because that salesperson is gone and management at the time worked in good faith to clean up his mess) I've had a consistently good experience. Even so, I was considering moving on from VW when my current lease expired. I was looking for a compact SUV and there are a lot of great ones on the market right now. I stayed with VW and with Autobarn almost entirely because of the fantastic, straightforward, thoughtful service I got from Mario. Two years ago, when I was unhappy halfway through my last lease, he sat down with me and went over ALL my options, including bailing on the lease, taking the penalty, and leaving the dealership altogether. He ran the numbers for me and carefully walked me through my options without trying to persuade me to go with one over the others. I ended up finishing up the lease and staying with VW because Mario checked in with me months before it was up, met with me several times before I made my decision, again went over options in a way that felt transparent and straightforward, and got me into the Tiguan SE of my dreams. I am so excited about this car, which has everything I wanted and more than I hoped for, and am glad to have worked with Mario again. More

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Zoom Zoom Great dealership to get a vehicle. Friendly and knowledgeable staff there to help you with getting a vehicle, the process and even the after. Could ha Great dealership to get a vehicle. Friendly and knowledgeable staff there to help you with getting a vehicle, the process and even the after. Could have asked for a better experience with getting my first vehicle and can’t wait to get my next. Narcis, Mario and Sharon helped me find the right vehicle that met my needs and budget. Even after they still have been helpful with answering first time owner questions like how to open the trunk or de-fog the windows. More

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