Narcis Agic

Had an outstanding experience buying my new Volkswagen Tiguan here! From start to finish, the entire process was smooth. A huge shoutout to Narcis and Dan—they were phenomenal. I had plenty of detailed q Tiguan here! From start to finish, the entire process was smooth. A huge shoutout to Narcis and Dan—they were phenomenal. I had plenty of detailed questions regarding the car, trim specs, and paperwork, and both of them answered every single one with genuine patience and a smile. Not once did they show any irritation or make me feel rushed; they took the time to make sure I was 100% comfortable before driving off the lot. Truly a top-tier team that values their customers. If you are looking for a VW, ask for Narcis and Dan. Highly recommend! More

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Narcis was amazing! He was patient, paid attention to our concerns, and made sure we got what we needed without burdening us with things we don’t. We felt knowledgeable He was patient, paid attention to our concerns, and made sure we got what we needed without burdening us with things we don’t. We felt knowledgeable and confident in our purchase and will be recommending this dealer to all our friends. The customer service was immaculate, definitely coming back here for another car ! More

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We came to help our teenage daughter purchase a car, and we were very pleased with the selection and options available to us. Narcis and the whole team we were very pleasant and professional. Overall, it wa we were very pleased with the selection and options available to us. Narcis and the whole team we were very pleasant and professional. Overall, it was a very wonderful experience, and I would reccommend City Volkswagen of Evanston to anyone looking for a car! More

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Narcis and Mario are very easy to work with. They always help even when it comes to service and scheduling appointments. They truly are the best They always help even when it comes to service and scheduling appointments. They truly are the best More

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Narcis and his team are the best! They truly go above and beyond for their clients. Always satisfied when I leave City Volkswagen! They truly go above and beyond for their clients. Always satisfied when I leave City Volkswagen! More

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Narcis and the VW team were great to work with. They were very accommodating to my schedule and delivered exactly what they promised. They were very accommodating to my schedule and delivered exactly what they promised. More

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Narcis was incredibly helpful throughout the process of leasing my new vehicle! This is the third vehicle I’ve leased with him, and I will definitely be returning to City Volkswagen of Evanston for my next leasing my new vehicle! This is the third vehicle I’ve leased with him, and I will definitely be returning to City Volkswagen of Evanston for my next one as well. Every time, Narcis has made the entire process—from trading in my vehicle to exploring new options—easy, smooth, and stress-free. I truly appreciate his excellent customer service. More

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Narcis was great. He was professional, honest and was a pleasure to talk to. The whole experience was smooth and painless. We'll be sure to come back for our second ca He was professional, honest and was a pleasure to talk to. The whole experience was smooth and painless. We'll be sure to come back for our second car once it's time for an upgrade! More

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I have been a customer of this VW Dealership in Evanston since 2020 and they have always treated me very well. Recently, I had a very positive experience again when I decided to re-lease my Tiguan and upgra since 2020 and they have always treated me very well. Recently, I had a very positive experience again when I decided to re-lease my Tiguan and upgrade to the new 2026 model. The entire process was smooth, easy, and handled very professionally. I especially appreciated the excellent customer service and support from my sales agent Narcis Agic throughout the process. I leased the vehicle end of July 2026 and waited a few weeks before sharing my review so I could properly experience the new Tiguan as well. Overall, I’m extremely pleased with both the service and the vehicle. The 2026 Tiguan offers significant technological and mechanical improvements over the previous model. I’ll also continue bringing my Tiguan to Evanston Volkswagen for periodic inspections and maintenance, where I’ve received excellent service with my previous vehicles over the years. - Murat More

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I've been purchasing cars at this location for over 20 years. I've bought most of my vehicles from Narcis. Although the dealership has changed ownership over the years, Narcis has been a most dependable a years. I've bought most of my vehicles from Narcis. Although the dealership has changed ownership over the years, Narcis has been a most dependable and sincerely helpful salesperson. He's more like a highly knowledgeable, good friend/advocate you can count on weighing options toward a new vehicle. I'll certainly return. More

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