Mario Nowik | Page 10

2nd New Car Purchase at Autobarn, Excellent Service 2nd New Car Purchase at Autobarn, Excellent Service This is my second new car purchase from the Autobarn Subaru and, as such, I feel like I have a 2nd New Car Purchase at Autobarn, Excellent Service This is my second new car purchase from the Autobarn Subaru and, as such, I feel like I have a good understanding of the sales department/team. For my 2012 WRX purchase I worked with Mario Nowik. Though most people wouldn't associate buying a car with an "enjoyable experience", I can say that I really enjoyed working with Mario. My time is valuable and I appreciated the fact that Mario was direct and straight-forward. Working together, we were quickly review my interests and price range to assemble a deal that made myself, Mario and the dealership happy. Driving off the lot I felt surprisingly great, unlike some of my experiences at other dealerships. Bottom line is this, do your homework on the car you want and Mario and the rest of the team will work with you to ensure you get a solid deal. In my opinion, I couldn't ask for anything more. Beyond sales, I would also add that my experience with the service department has been nothing short of exceptional. As someone who is a bit of a fanatic about maintaining his car, I have gotten to know the Autobarn service team well. Scott Pothoff, a former service manager, always took incredible care of me. I always knew that he was focused on giving me honest feedback and not simply trying to sell me something. I feel confident about this because my friend is a Subaru mechanic in California and confirmed what I heard. Now that Scott has left, Jon Gomes has taken over. I'll admit, I was concerned that Scott's departure would hurt the level of service I had received; however, I have to give a great deal of credit to Jon, as he has carried the torch and maintained that exceptional level of customer service. Finally, I would also like to thank the 'younger contingent' in the service department. Anytime I have stopped in the guys have been proactive in approaching me and very courteous. Suffice to say, to the hiring manager, great work on building such a solid team all around. Best, M. Logsdon More

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Great experience and a great deal. Found the car on the internet and called the dealership and spoke to Mario. Flew in and he picked me up at the airport. Drove away that afternoon. internet and called the dealership and spoke to Mario. Flew in and he picked me up at the airport. Drove away that afternoon. More

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I called a hand full of Subaru dealers in the Chicago land area for two weeks before making the decision to go with Countryside. When I was ready to buy, most of the new 2011 Foresters were sold out lea land area for two weeks before making the decision to go with Countryside. When I was ready to buy, most of the new 2011 Foresters were sold out leaving only the base model at various dealers. I wanted a limited with navi and the only choice was the 2012 model. The numbers of Foresters that were being delivered in that trim and with that option limited my choices of color and dealerships. I ended up with a red limited Forester with navi. The process with Mario was good from start to finish. He was professional and courteous all the way though. The price we got was through Costco auto program and it was better then the price I negotiated with dealers and better then the invoice price from truecar.com. Either I'm a really bad haggler or I got a great deal. Whatever the case I'm still happy with my purchase. Thank you Mario. The dealer ship is located on a strip with many other dealers in the area on a very busy street. Getting to the dealer isn't too difficult though. I need a place to get maintenance and service work on my vehicle and Countryside would be my natural choice, however I noticed that other dealers up north and in the city have better service coupons, specials, and lower parts prices then Countryside. I know I have to come in for a oil change in a couple of months and I hope Countryside runs some better promotions soon. More

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We got an internet quote from Melissa so we went to the dealership. Mario greeted us at the lot. Then he provided us the info of the vehicle that we're looking for while Melissa was off. We had a very p dealership. Mario greeted us at the lot. Then he provided us the info of the vehicle that we're looking for while Melissa was off. We had a very pleasant experience with Mario. He is very friendly, sincere and knowledgeable about the vehicle. More importantly, he is not pushing and honest about the price. However, our deal was almost blown off with the Finance Dept but we stayed because of Mario. We appreciated his patient to stay extra hours for us. More

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We were approached as we were entering the dealersip..in fact, Mario opened the door and greeted us. I had an internet quote, so he took me to Melissa. Since she was leaving for the evening, Mario became fact, Mario opened the door and greeted us. I had an internet quote, so he took me to Melissa. Since she was leaving for the evening, Mario became our sales person. He was as polite to my friend that I brought we me as he was to me as the buyer. Really enjoyed him...very funny, knowledgeable, eager to make sure our experience was a good one. I feel like I got great attention, a very good price and a fantastic Subaru Forrester. Brian was the best finance person I believe I've ever dealt with in 40 years of buying cars. Good place to go for a Subaru. More

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My wife and I stopped by Countryside Subaru to look at new Imprezas and Legacys. We were waited on by Mario Nowik. Mario was very helpful and friendly, did not apply any pressure, and helped us to test dr new Imprezas and Legacys. We were waited on by Mario Nowik. Mario was very helpful and friendly, did not apply any pressure, and helped us to test drive both vehicles. We were not ready to buy that night, so Mario gave us his card and told us "Call me when you're ready." A few days later, after I had done my research, we decided to pursue a Legacy. I checked pricing at a few other dealers, then contacted Mario to see if he could match. He didn't just match, he offered to beat their price! Great! Countryside did not have the trim in the color we wanted, so Mario went to work to find us a car. Unfortunately, my "research" got in his way. Because I had asked around, none of the other dealers were willing to trade him a Legacy in the trim/color we wanted. They knew that someone was interested and wanted to make the sale themselves. While obviously disappointed, Mario remained professional. He explained the situation to us, and told us that he would be there if we decided to go with a different color. So, even though we did not buy a car from Mario, I felt strongly enough about his service and professionalism that I decided to write this review. If you are looking for a new Subaru in the Chicago area, go to Countryside and ask for him. I know I will, when the time comes. More

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My husband and I went into this dealership in Countryside to test drive a 2011 Forester. We saw the excellent rating for safety that the Forester received in Consumer Reports magazine. We were met by Mario, to test drive a 2011 Forester. We saw the excellent rating for safety that the Forester received in Consumer Reports magazine. We were met by Mario, a salesman, when we walked through the door. Mario was personable, accommodating, and easy to work with. We test drove a couple of different Foresters in different colors, with different price points. We had no intention of buying a car that day. However, the dealership ultimately met our price, which we felt was a good deal. We felt compelled to accept the deal right then and there rather than shop around with other dealerships. At the auto show, we received a coupon for a $250 manufacturer's rebate. We applied the coupon once we were done negotiating. The auto purchase was the quickest and least stressful car buying experience that we have ever had, in great part due to the efforts of Mario. The dealership has a small showroom, but they appear to have a large inventory of cars as we were able to look at the Forester in a variety of colors, with a variety of options. My husband and I were very pleased with the dealership, and Mario in particular. We would highly recommend choosing this dealership to purchase your next Subaru. I can't speak to the service department in this dealership, but these people make your car buying experience hassle free. We bought our Forester about 1200 miles ago, and we love it! More

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After weeks of research for a new vehicle I narrowed my choice down to about 5. I stopped by the Subaru Autobarn and met with Mario a week before we boughta vehicle for information and a test drive. He w choice down to about 5. I stopped by the Subaru Autobarn and met with Mario a week before we boughta vehicle for information and a test drive. He was thorough, professional, informative and never once tried to sell me something I didn't want or need. The time he took with me on the first visit left little doubt about where I was going to purchase my next vehicle. When we did decide to buy a Subaru and contacted Mario, he came in early to meet with us. On the day we bought our Forester, Mario again took the time to help us and made us feel more than just customers. He is an asset to this dealership and was an absolute pleasure to deal with. This dealership gave us a fair price from the start without any of the games played by other dealerships. It was by far the most pleasurable purchase I have ever made and I would HIGHLY recommend it More

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Liked our car so much we bought another one within a year (Outback 2010 and Outback Sport 2011). Mario (salesperson) was great. Outstanding service and friendliness every time we go. We also get our cars (Outback 2010 and Outback Sport 2011). Mario (salesperson) was great. Outstanding service and friendliness every time we go. We also get our cars serviced here and always have a great experience. I highly recommend Countryside Subaru and Mario. More

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The Autobarn Subaru was a pleasure to work with. From the minute we walked through the door it was a "no pressure" situation. Mario took the time to answer questions on my first visit and then remembere the minute we walked through the door it was a "no pressure" situation. Mario took the time to answer questions on my first visit and then remembered me a week later when I re-visited the showroom. I was very impressed with Mario's prompt telephone follow-up and his attention to detail. The car was ready when promised with the options installed in a timely manner. The manager, Darrell Matlock, took the time to introduce himself and asked if we had any questions. We visited the lot on a Sunday to look around and Darrell happened to be there. He opened a car for us so that we could take an additional look. Mario was very easy to work with, answered all of our questions, and I would definitely recommend him to a friend. More

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