Mario Ortega | Page 5

Awesome experience. Would recommend this place to everyone. I’ll be honest I was a little hesitant coming to this dealership. Mostly because of it being so big and read some reviews that weren’t so hot to say t I’ll be honest I was a little hesitant coming to this dealership. Mostly because of it being so big and read some reviews that weren’t so hot to say the least. But after dealing with Frankie, my whole perspective changed. The car that I initially came into see was taken so he gave me a ton of options after he asked questions to find out what I was looking for. He ended up finding a car that was right in my price range and similar to what I came into see. He even came with me to see my mechanic to look over the vehicle. Through the whole process he was asking questions and making sure I was comfortable with him, the vehicle and what my gameplan was if deciding to purchase. I have purchased several cars in my lifetime and this was by far the most pleasant experience I’ve had at any dealership. Thanks Frankie👍🏻 More

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Was a great place Jesse and all the sales was great thank you so much for the new car and god blessed to you all and thank you guys once again. Jesse and all the sales was great thank you so much for the new car and god blessed to you all and thank you guys once again. More

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Overall amazing! We worked with Mario and he was amazing. He helped us through everything and got us exactly what car we wanted at a great price. We worked with Mario and he was amazing. He helped us through everything and got us exactly what car we wanted at a great price. More

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MISREPRESENTED VEHICLE WITH FRAME DAMAGE DO NOT BUY A VEHICLE FROM THIS SHADY PLACE. Especially if you are a single female buyer. I am still recovering from an awful experience here yesterday DO NOT BUY A VEHICLE FROM THIS SHADY PLACE. Especially if you are a single female buyer. I am still recovering from an awful experience here yesterday. These people were evasive over the phone and misrepresented a Toyota Tacoma 2012 to me that appeared clean. At the last minute - the day before I was about to drive 5 and a half hours from Taos to pick up my truck - they call me to mention that the truck has some ‘frame damage’. They misled me to believe the damage was from where a previous owner had drilled into the back frame to attach a tow hitch. They assured me MULTIPLE times it was a ‘good truck’. When I went there and demanded to see the sellers report it was written there in black and white, in English ‘even a woman’ could understand, that there was front apron frame damage. This was on the SELLERS REPORT so they would have know the truck had this issue from the get go. From the minute they bought this truck from the auction. If I had not asked, they would have knowingly sold me this damaged vehicle and kept this information hidden. Frame damage is an absolute no no and complete deal breaker on any used vehicle. I felt as though their selling tactics were very aggressive. After I walked away from this truck they tried to sell be an alternative truck with a huge dent in the back at which point I realized it was time to leave. The sales representatives had the audacity to follow me out of the lot in a golf buggy practically chasing me to my rental car. BUYER BEWARE. YOU HAVE BEEN WARNED. At the very least get your own independent pre purchase structural and mechanical inspection before you part with your hard earned cash. As soon as you sign on the dotted line they have your money and you have just potentially bought years worth of expensive repairs and a dangerous vehicle. If you are anwoman I would also strongly recommend taking an experienced and knowledgeable preferably male car savvy person with you. I feel these sales people would have no problem taking advantage of a single female buyer. I got away before I got sold a lemon - others may not be so lucky. Incidentally this bad experience has cost me around $500 in wasted time, unnecessary car rental, gas there and back from Denver, and a lot of stress. The Sharpest Ridest - if you are reading this you are welcome to reimburse me as a sign of good will and I will consider taking down this honest and truthful review. More

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Hands down the best car buying experience like EVER! Mario Ortega really listened to what I was looking for in a vehicle ,he made me feel at ease and assured me during the car buying process. He made it Mario Ortega really listened to what I was looking for in a vehicle ,he made me feel at ease and assured me during the car buying process. He made it fast and efficient and I was out of there in a timely manner. I can’t stress to you how easy it was. Hands down the best car buying experience I have ever had ! Will never forget it ! Thanks Mario for putting me in the car of my dreams ! You rocked today!!!!! More

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Time with Mario and Candice These two made the car buying process as painless as possible. In at 9:15am wife and I each drove the car we knew we wanted after research. Had to wai These two made the car buying process as painless as possible. In at 9:15am wife and I each drove the car we knew we wanted after research. Had to wait a little for financing but we pretty much expect that. Mario was straight forward and we would suggest working with him for sure! Candice in financing was great and efficient! More

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ABSOLUTELY BEST CUSTOMER SERVICE AROUND I purchased my first car today and I couldn’t be more happy picking this dealership to get it from. Great customer service. Great atmosphere. All arou I purchased my first car today and I couldn’t be more happy picking this dealership to get it from. Great customer service. Great atmosphere. All around great people. More

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Amazing ! I came from chicago to pick up my truck. I am Very satisfied with the service that Mario gave me! He Helped me out and kept his word. If you guys e I came from chicago to pick up my truck. I am Very satisfied with the service that Mario gave me! He Helped me out and kept his word. If you guys ever need help Mario is the Man! -Juan C More

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Happy Customer Great experience. This second car ive purchased with them , I would recommend them to all my friends and family , Larger vehicle selection, friendly Great experience. This second car ive purchased with them , I would recommend them to all my friends and family , Larger vehicle selection, friendly and not pushy More

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Outstanding service wonderful people definitely recommend Showed up to just to see if I can get approved end up walking out with a beautiful 2015 Nissan Altima couldn't believe that I got into such a beautifu Showed up to just to see if I can get approved end up walking out with a beautiful 2015 Nissan Altima couldn't believe that I got into such a beautiful car they did everything they can to get me driving home with something amazing definitely recommend these people I worked with and Mario and Miguel was the seller of the wonderful Nissan that I now own thank you again Miguel thank you sharpest rides More

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