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Mario Otero
Refer Me
1,316 Reviews
1,316 Reviews
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1316 Reviews of Mario Otero
August 28, 2018
Smart Key Programming I receive fast service for a special uncommon problem. Was worked in ahead of others who had more extensive service needs and longer service times. I receive fast service for a special uncommon problem. Was worked in ahead of others who had more extensive service needs and longer service times. More
by CSCHONHER
Verified Customer
Helpful 
August 25, 2018
Great service We came in to replace the battery in our car and while we were waiting we looked at some of the new cars and decided to ask about a deal, we got a goo We came in to replace the battery in our car and while we were waiting we looked at some of the new cars and decided to ask about a deal, we got a good offer went home to think about it (no pressure sales) and the next day we bought a new car at a reasonable price. Happy! More
by Ted456
Other Employees Tagged: Frank Dragonetti
August 25, 2018
Exceptional customer service My customer service representative was Mario. He greeted me upon my arrival and told me everything would be taken care of as promptly as possible. H My customer service representative was Mario. He greeted me upon my arrival and told me everything would be taken care of as promptly as possible. He explained fully the service that was provided and thanked me for trusting my car service to Brandon Hyundai. His demeanor and professional are always greatly appreciated. Sam Taylor More
by SAMUEL.TAYLOR
August 24, 2018
Good service Timely and efficient, easy in and out, good customer service. Only negative I waited 10 min at the service drive up for someone to help me Timely and efficient, easy in and out, good customer service. Only negative I waited 10 min at the service drive up for someone to help me More
by VICTORIAMELIKIAN
August 24, 2018
Service visit Mario is great to work with and tries hard. Waiting area is being updated. Overall the facility is on a small piece of property. Thanks Mario is great to work with and tries hard. Waiting area is being updated. Overall the facility is on a small piece of property. Thanks More
by RICKDILLARD57
August 24, 2018
Unsatisfied I asked for a Certain thing to be looked at and they completely avoided it. You take your car in to other dealers they vacuum it in that before they I asked for a Certain thing to be looked at and they completely avoided it. You take your car in to other dealers they vacuum it in that before they give it back to you guys offer nothing. I was also told that because when I bought my car you didn’t have time to clean it and you promised me a free detailing when I called up to make arrangements so that nobody knew anything about that either More
by SANTYSKI01
August 23, 2018
Good sperience This is my third time coming to the office good experience on sale dept and service department. Workers are very profecional. .friendly. I recommen This is my third time coming to the office good experience on sale dept and service department. Workers are very profecional. .friendly. I recommend families and friends to go to Hyundai any time. Love my elantra More
by GUITA60
Other Employees Tagged: Mohamaed Elsherbiny
August 22, 2018
Friendly The young man stepped in and got the job done and was very polite. Mario can assist me anytime when Alex is not there to help. The young man stepped in and got the job done and was very polite. Mario can assist me anytime when Alex is not there to help. More
by WBEST649
Other Employees Tagged: Alex
August 18, 2018
Great Service Mario was great. He listened to what service I needed done on my car and before letting me know what was recommended, he checked the history of my ca Mario was great. He listened to what service I needed done on my car and before letting me know what was recommended, he checked the history of my car to be sure that it was something that wasn't previously done accordingly to my mileage on the car. He has a great personality and very easy to talk to. I felt very comfortable around him and I knew he was honest about the work I needed done. I will continue to ask for Mario as my service representative. More
by arlene
August 10, 2018
Garbage customer service Wow, what terrible customer service! Speaking specifically about their service department, they kept my pregnant wife waiting over 2 hours past her ap Wow, what terrible customer service! Speaking specifically about their service department, they kept my pregnant wife waiting over 2 hours past her appointment time for an oil change. When I called to complain (she was too nice) the receptionist was zero help. The icing on the cake was when my wife saw members grilling in the parking lot - either A) take less appts if you plan to grill out, or B) deal with a 2+hr back up you have. They have apparently chosen C) treat customers like garbage, withhold information, and be a generally terrible company. Would not recommend. Will not return. More
by drink7up
Other Employees Tagged: John Giovanetti, Gianmickael Loyola, Michael Rago, Brad Watkins
