1,430 Reviews
Write a Review1430 Reviews of Mario Otero
November 10, 2018
Very satisfied Appointment time honored. Prompt and courteous service, even under challenging construction & remodeling taking place. Warranty covered work being do Appointment time honored. Prompt and courteous service, even under challenging construction & remodeling taking place. Warranty covered work being done on a recall. Everything explained well. More
November 09, 2018
New owners but good old reliable service guys! My favorite salesman Michael Samuel is gone (he sold me 7 cars!) but at least my favorite service guy is still there... Mario Otero. The new waiting My favorite salesman Michael Samuel is gone (he sold me 7 cars!) but at least my favorite service guy is still there... Mario Otero. The new waiting room is so much more comfortable More
Other Employees Tagged: Maria in the office at the payment window has always been great. Don’t know if she’s still there. Hope so
November 05, 2018
Great service I had no problem getting my vehicle in even when I was late for my appointment. Everything was done to my liking and no unnecessary repairs were brou I had no problem getting my vehicle in even when I was late for my appointment. Everything was done to my liking and no unnecessary repairs were brought up. More
November 04, 2018
Oil Change Dan is awesome and each time I come in is a pleasant experience. They are timely, discussing with me what was done and what else needs to be, along wi Dan is awesome and each time I come in is a pleasant experience. They are timely, discussing with me what was done and what else needs to be, along with the time frame. More
Other Employees Tagged: Joey Barbosa, Corey Leasure, Dan White?
November 03, 2018
Excellent customer service and quality service every time The team of Brandon service department, especially Corey and Mario make it there mission to give me personal care for the past three years. New member The team of Brandon service department, especially Corey and Mario make it there mission to give me personal care for the past three years. New member of your service department strive to be providing the same standards set by Mario and Corey. The friendly atmosphere makes me want to come back. More
Other Employees Tagged: Corey Leasure
November 03, 2018
Engine failure My car died at the stop sign. I had it towed to the Hyundai dealer and Mario Otero From the service center Kept me informed from the moment the car a My car died at the stop sign. I had it towed to the Hyundai dealer and Mario Otero From the service center Kept me informed from the moment the car arrived. Outstanding service! More
November 02, 2018
Great sales, frustrating service department Bought new car, after two days the LEDs did not work and discovered 6 inches of water in spare tire well. Called to set up appt, was later told pa Bought new car, after two days the LEDs did not work and discovered 6 inches of water in spare tire well. Called to set up appt, was later told parts came in when they did not. Was promied a return call twice when the parts came in... Never got the call back... Called to inquire about the parts several times. Line would ring or go to a VM box. Never got a call,back.had to go in person to find out status of parts. After some "feedback" the service will be done on Saturday. Not happy with the service dept... Lots of time, effort spent to make this happen on the buyers behalf. Improve More
Other Employees Tagged: Michael Rago, Brad Watkins, Ishmael from sales
November 02, 2018
Always great service Mario always goes out of his way to make sure I am taken care of. He is a huge reason I go to Brandon Hyundai Mario always goes out of his way to make sure I am taken care of. He is a huge reason I go to Brandon Hyundai More
Other Employees Tagged: Jeremy/ Mechanic
November 01, 2018
Brandon hyaundai good service I take my hyaundai sonata sport in for service that includes oil change and tire rotation. The wait time wasn’t too long and the service guy did t co I take my hyaundai sonata sport in for service that includes oil change and tire rotation. The wait time wasn’t too long and the service guy did t come out and try to sell me services I didnt need. I only take my car to the dealer for my oil changes. More

