Mario Otero | Page 140

Great and fast service Quick check-in of vehicle - Mario made this possible as he was able to quickly ascertain the issues with my vehicle. All mechanical concerns were corr Quick check-in of vehicle - Mario made this possible as he was able to quickly ascertain the issues with my vehicle. All mechanical concerns were corrected and vehicle was ready at the time specified by Mario Otero. More

by jrr952 Verified Customer Verified Customer

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Oil change Mario is always friendly and helpful when I go in for service. I appreciate him explaining anything I don't understand and he's patience. Mario is always friendly and helpful when I go in for service. I appreciate him explaining anything I don't understand and he's patience. More

by HELOISE.DANIS Verified Customer Verified Customer

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Friendly but lacking completeness the service center made no effort to check or confirm that they performed the recommended inspections/replacements when I brought car in for 7500 mi o the service center made no effort to check or confirm that they performed the recommended inspections/replacements when I brought car in for 7500 mi oil change, especially when I paid for the maintenance plan I expect better follow up. More

by SCCRPLYR101 Verified Customer Verified Customer

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Mario is Great I always have a great experience with Mario my problem is the dealership and them not placing the package I bought for the car under the vin and it ca I always have a great experience with Mario my problem is the dealership and them not placing the package I bought for the car under the vin and it caused a problem I still have and will make sure it will get corrected More

by PRPLILYE Verified Customer Verified Customer

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Wonderful Customer Service This dealership always provides exceptional customer service. I live in Wesley chapel and drive for the customer service that is provided to me inste This dealership always provides exceptional customer service. I live in Wesley chapel and drive for the customer service that is provided to me instead of going to Wesley Chapel. However, I was disappointed that they were not promoting the 9.99 oil change special anymore. The other services are very costly. I appreciated that special. More

by TIFFANY.HODGES Verified Customer Verified Customer

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Awesome Always helpful and pleasant!! And straight to the point Mario always does a great job and makes me feel like I'm part of the family Always helpful and pleasant!! And straight to the point Mario always does a great job and makes me feel like I'm part of the family More

by Mary Verified Customer Verified Customer

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Service Center I was greeted by personnel upon arrival and departure. My concerns were addressed, discussed and resolved within a reasonable time. Exceptional serv I was greeted by personnel upon arrival and departure. My concerns were addressed, discussed and resolved within a reasonable time. Exceptional service overall from staff will definitely return and recommend to people. More

by SALINAWRIGHT Verified Customer Verified Customer

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Mostly happy Work got done. Severe lack of communication from assigned service advisor. With the exception of the runner (nice young man) little gray in his hair Work got done. Severe lack of communication from assigned service advisor. With the exception of the runner (nice young man) little gray in his hair. There was not a sense of ownership of getting my car ready. More

by RICKDILLARD57 Verified Customer Verified Customer

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Great service. I I was greeted immediately in the service lane. I was comfortable in the waiting room with coffee, large screen tv and nice chairs. My car was serviced I was greeted immediately in the service lane. I was comfortable in the waiting room with coffee, large screen tv and nice chairs. My car was serviced and brought to me after having gone through the car wash in what seemed a short time. More

by BRIVERVIEW Verified Customer Verified Customer

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Great service . Very professional and courteous. They informed me of a recall while performing routine service and fixed the recall component on the spot. Very hap . Very professional and courteous. They informed me of a recall while performing routine service and fixed the recall component on the spot. Very happy with the overall service. More

by RDSHARLEY Verified Customer Verified Customer

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