Mario Salazar | Page 2

They provide excellent service with the customers needs as priority. They are professional, knowledgeable, reliable and protect your interior while performing service. This dealership never disappoints! as priority. They are professional, knowledgeable, reliable and protect your interior while performing service. This dealership never disappoints! More

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The place to go to receive superb auto service! Great location, staff, and mechanics. Feel 100% safe on the road knowing my autos are well maintained by quality staff. location, staff, and mechanics. Feel 100% safe on the road knowing my autos are well maintained by quality staff. More

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Carl Martinez went above and beyond to fit me in late in the day when we were trying to leave on vacation. I can't say enough good things about him, Frank, and Mario in fixing my issue within an hour of arr the day when we were trying to leave on vacation. I can't say enough good things about him, Frank, and Mario in fixing my issue within an hour of arriving at the dealership. Kudos to all for a superb commitment to the customer. More

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Excellent service department Took my Highlander in for an air noise in the front passenger door. Service advisor Luis Alvarez was very helpful and explained the process for findi Took my Highlander in for an air noise in the front passenger door. Service advisor Luis Alvarez was very helpful and explained the process for finding the leak and replacing seals. He is always personable and puts my needs first. Mario Salazar took the time to carefully search for the potential leak area and replaced the seal. He is a very talented technician and is passionate about his work and it shows in his attention to detail and excellent service. Again, I am very satisfied with my service experience. More

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Excellent service department Took my Highlander in for periodic service. Service was performed promptly and with exceptional attention to detail. Technician, Mario Salazar, caug Took my Highlander in for periodic service. Service was performed promptly and with exceptional attention to detail. Technician, Mario Salazar, caught an alignment issue that was ever so slight, but could have caused me additional uneven wear on my tires. He took the time to inspect every aspect of my vehicle. He is very knowledgeable and has a can do attitude. I trust my vehicle needs to him without a doubt. Service advisor Luis Alvarez was very friendly and knowledgeable. Kept me abreast of status of my vehicle and explained all aspects of my service. Scheduling staff was very professional. This is an exceptional team, making the customers needs priority!!! More

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What a wonderful buying experience! Kelly Medina should be put in for the sales person of the year there. I was looking to upgrade from my 4-Runner to a Tundra and I had an idea about w Kelly Medina should be put in for the sales person of the year there. I was looking to upgrade from my 4-Runner to a Tundra and I had an idea about what I wanted on my vehicle and what I was going to pay. I was fed up with how I was being treated in Albuquerque dealerships when I reached out to Kelly. She was never pushy the entire time we were looking for what I wanted and she made sure the purchase was all about me. From our first encounter on the internet through subsequent phone calls as she was assisting me to get the very best deal on my new Tundra. Then I get to the dealership and all of the staff I come into contact with are just "marvelous." Kelly made sure replacing my 4-Runner with this new Tundra was my best experience ever and all of the people she introduced me to during this wonderful experience were the best professionals ever. When I look to replace my wife's car I am sure my first call will be to Kelly as she was so great helping me through this most fantastic experience ever. More

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Thanks Mario! Our Rav4 broke down on a family vacation in Santa Fe the day before we were scheduled to drive home. Mario Salazar managed to get the job completed i Our Rav4 broke down on a family vacation in Santa Fe the day before we were scheduled to drive home. Mario Salazar managed to get the job completed in one day (at what appeared to be a very busy time in their shop), found us a new alternator at a discounted price, and was friendly and a pleasure to work with throughout the process. Mario, thanks so much to you and your staff for the excellent service! More

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Best. Customer. Service. Ever. I just had Mario help me with my vehicle repair (a fuel pump replacement), and I can't recommend him highly enough. In fact, as a recent transplant fr I just had Mario help me with my vehicle repair (a fuel pump replacement), and I can't recommend him highly enough. In fact, as a recent transplant from California, I have been having a hard time adjusting to customer service in New Mexico, and dealing with Mario literally turned my impression of Santa Fe around and made me decide to stay in New Mexico and stick it out. Many male service personnel at other dealerships are patronizing to female customers, but Mario walked me through every step in detail and never treated me differently. He was so kind, patient, polite, and helpful that I am planning to buy all my future vehicles from this dealership since this is the caliber of employee that they hire. Way to go, Mario--you are a salesman without even knowing it! More

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