Mario Vasquez
Mario Vasquez at Norm Reeves Honda Superstore North Richland Hills

Mario Vasquez | Page 11

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

Contact Me
4.8
116 Reviews

Dealership Experience

1 yr, 7 mos

Industry Experience

10 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.8

116 Reviews

Write a Review

116 Reviews of Mario Vasquez

March 07, 2024

Dealership Rating
Employee Rating

Mario did not check me in, but another saw me standing around and took care of it. Technician may not have reset the tire pressure sensor, had to do myself. Otherwise everything else was fine More

by Ib4Soccer
Recommend Dealer
Yes

Other Employees Tagged: Mario Vasquez

Mar 07, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience, and we apologize for any inconvenience you faced with the tire pressure sensor. We appreciate your feedback and hope to provide you with even better service in the future.

March 07, 2024

Dealership Rating
Employee Rating

He answered all my questions He was very kind and solved all my questions The service was really good, and by the end my daughter and I got 2 free cookies More

by roxanaravelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Vasquez

Mar 07, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us and that we could answer all your questions. We're glad you enjoyed the service and the cookies! We hope to see you again soon.

March 03, 2024

Dealership Rating
Employee Rating

Just great always! ! Anything I need for my car Honda reeves is my choice and Mario was wonderful More

by Mimi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Vasquez

Mar 04, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your excellent review! We appreciate knowing that Mario and our crew made sure you had a five star experience with us.

February 27, 2024

Dealership Rating
Employee Rating

Mario was very clear and kind regarding the issues with my car. Not all the service managers are like that at this location, but he did a wonderful job. I will specifically request him in the future More

by Kit_Kat98
Recommend Dealer
Yes

Other Employees Tagged: Mario Vasquez

Feb 28, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience, we're delighted to hear that Mario provided excellent service! We'll make sure to pass on your kind words to him. Looking forward to assisting you again in the future!

February 25, 2024

Dealership Rating
Employee Rating

It was exactly what we expected. No surprise charges. Great with communication. We passed by several dealerships to come to you. More

by Angiethor
Recommend Dealer
Yes

Other Employees Tagged: Mario Vasquez

Feb 27, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for choosing us! We're thrilled to hear we met your expectations and provided clear communication throughout your experience. We appreciate your trust in us and look forward to serving you again in the future.

February 14, 2024

Dealership Rating
Employee Rating

Great customer service, quicker than expected. I had a great experience at Norm Reeves Honda. Mario was very thorough with explaining what everything meant on my paperwork. They also finished with More

by Anacepeda64
Recommend Dealer
Yes

Other Employees Tagged: Mario Vasquez

Feb 15, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that Mario provided you with exceptional service and that your experience exceeded expectations. We appreciate your business and look forward to serving you again in the future.

February 10, 2024

Dealership Rating
Employee Rating

The dealership has no energy. No one smiles. Very bad energy inside the dealership. Evryone walks around on egg shells. Thank God for Mario More

by dtownsend24
Recommend Dealer
Yes

Other Employees Tagged: Mario Vasquez

Feb 13, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your feedback and take it seriously. Our team strives to create a welcoming environment, and we're grateful for your recognition of Mario's exceptional service. We'll work diligently to improve the atmosphere throughout the dealership.

February 04, 2024

Dealership Rating
Employee Rating

Great service. Professional, courteous staff. Very busy service so it was a little slow, but understandable due to the volume of customers. Very pleased! More

by james.greenwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words and understanding, [Customer's Name]! We appreciate your patience amidst our busy service. Looking forward to serving you again soon!

February 02, 2024

Dealership Rating
Employee Rating

Mario helped me resolve the issue that was an unscheduled visit. Norm Reeves is the dealership that I rely on to maintain my vehicles. More

by mvick14
Recommend Dealer
Yes

Other Employees Tagged: Mario Vasquez

Feb 06, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience with us. We're glad Mario could assist you with your unscheduled visit. We appreciate your trust in Norm Reeves for your vehicle maintenance needs.

January 31, 2024

Dealership Rating
Employee Rating

Positive experience. It did not take long and I was kept informed on every step of the way ! More

by Opolskik
Recommend Dealer
Yes

Other Employees Tagged: Mario Vasquez

Feb 01, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our efficient service and communication met your expectations. We appreciate your trust in our dealership!

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