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Mario Vasquez
Mario Vasquez at Norm Reeves Honda Superstore North Richland Hills

Mario Vasquez | Page 10

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

Contact Me
4.8
116 Reviews

Dealership Experience

1 yr, 7 mos

Industry Experience

10 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.8

116 Reviews

Write a Review

116 Reviews of Mario Vasquez

April 20, 2024

Dealership Rating
Employee Rating

This dealer did every thing asked if it with no complaints. Need longer hours for service More

by Fw resident
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 24, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're thrilled to hear you had a positive experience with us! We'll definitely take your feedback about service hours into consideration as we strive to continuously improve. Thank you for choosing our dealership!

April 12, 2024

Dealership Rating
Employee Rating

Very good, quick service. Upselling of course, but low key. Nice people and clean waiting area. More

by Redact123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 15, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience with us! We're thrilled to hear you enjoyed our quick service and found our team to be friendly. We appreciate your feedback and look forward to serving you again in the future.

April 11, 2024

Dealership Rating
Employee Rating

They are always very welcoming and fast. They keep me up to date with everything as soon as it happens. They even inform me of issues that also need to be addressed. More

by Michael krebs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tommy Lit 5 stars

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Apr 15, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with us. Keeping you informed and delivering excellent service is always our top priority. We look forward to serving you again in the future!

April 09, 2024

Dealership Rating
Employee Rating

Easy to work with. Good communication and kept us informed about all work needed to fix CRV More

by Tami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 11, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with us. Keeping you informed every step of the way is always our priority. Drive safely in your CRV!

April 02, 2024

Dealership Rating
Employee Rating

Excellent service completed in a timely manner! Professional, courteous staff worked to efficiently complete service! More

by bettyvance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 03, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our team. Your satisfaction is our top priority, and we look forward to serving you again in the future.

March 23, 2024

Dealership Rating
Employee Rating

Excellent service All went smoothly and in a timely manner. Chris Cosby was very professional and an asset to your team. He rates outstanding in my evaluation. More

by glechler3805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I Chris Cosby

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Mar 27, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that Chris provided excellent service during your visit. We'll be sure to pass along your feedback to him and the rest of our team.

March 20, 2024

Dealership Rating
Employee Rating

The service advisor was very polite and knowledgeable. He made sure that my vehicle was up to date on all services. More

by kyadrian18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Rhett Valentine

Print
Mar 21, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with us! We're delighted to hear that our service advisor provided you with excellent assistance and ensured your vehicle was well taken care of. We appreciate your feedback and look forward to serving you again in the future.

March 14, 2024

Dealership Rating
Employee Rating

The best dealership with professional salesmen that are not pushy. Very kind and will answer all your questions without making you feel obligated or rushed into a purchase. Highly recommend this team. Vern More

by ricecakes93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Edmonds, Angel Flores, Mike Lee , Jason Allison, Joseph Mata, Luis Pena, Jose Torres, Vernon

Print
Mar 14, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team, especially Vernon. Providing a pressure-free environment and excellent service is our priority. We appreciate your recommendation!

March 12, 2024

Dealership Rating
Employee Rating

My concern was my car's fuel pump and if the recall would cover it or not. I still don't know if my fuel pump needs to be replaced. Also, I asked them to replace my daytime running light that went out and wa More

by retracydoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mario Vasquez

Print
Jul 02, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Hello! First, we apologize for the delayed response. Due to a customer verification issue on this site, we were unable to review all feedback. I'm sorry to hear about the issues with your fuel pump and the unresolved daytime running light recall. It's understandable to feel frustrated in this situation. It's great that Hannah was helpful, but it seems there might have been a miscommunication or oversight in addressing these concerns. If you would like to discuss the details further, please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com.

March 07, 2024

Dealership Rating
Employee Rating

Fast and accurate Car was cleaned and ready in a reasonable amount of time. Glad to be able to get service on a Saturday More

by Cattmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Vasquez

Print
Mar 07, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for choosing our dealership for your service needs! We're delighted to hear that you had a positive experience with us and that we could accommodate your service on a Saturday. We appreciate your business!

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