My previous lease was coming to the end, and I contacted my prior sales person, Bernard Betsin, with whom I already leased two prior BMW and had positive experience. We discussed what I had in mind and arranged an appointment. Bernard greeted me right at the door. He already had options hand picked for me. We went over them and I was able to choose the car suited to my needs. Review of credit did not take a long time. Afterwards I signed papers with Nathan, who recently started to work at this BMW. I really like and appreciated his advise and choose Tire Protection and Service Plan ( since I believe from 2017 BMW does not cover maintenance services, and it can become quite pricey).
While waiting for my car to be washed , I saw offered water, coffee, snakes.
In addition I received a cine gift, which included a coffee mug, a cap and a key chain with BMW logo.
Initially I set up my heart on silver color. But my off white color was just perfect.
Overall I was very happy with my experiencing. The process of buying and leasing is not a fast one. But Bernard, Marcus , Nathan ( his name not below, since he is new),Brian, Maricela made it very comfortable by caring and providing good individualized customer service, I would definitely recommend this dealership . And I forgot to mention, I received special discount on price as well.
Thank you and keep up the good work.
"Anita at Center BMW is the way to go."
Anita was tireless, informative, and always positive through the whole process. Can’t say enough good about my Center BMW experience. After this, I won’t go anywhere else.
"Great car buying experience"
Anita was very helpful throughout the entire sale process and very accomodating to my needs. At the end, they delivered the car to my office given my tight schedule. Thank you.
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