Marisol Morales

Ms.Marisol Morales a very nice kind sales person. I would recommend her to any and everyone when it comes down to buying a new or use car.I thank you from the bottom of my heart , Ms Morales. Thank you agai recommend her to any and everyone when it comes down to buying a new or use car.I thank you from the bottom of my heart , Ms Morales. Thank you again for assisting me with insurance drive around.I mean, pretty much everything! More

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Almost a year to the date since my transmission was replaced, and I have continued to experience nothing but ongoing problems with this vehicle. Most recently, my vehicle completely stopped and shut replaced, and I have continued to experience nothing but ongoing problems with this vehicle. Most recently, my vehicle completely stopped and shut off, leaving me stranded and requiring a tow. During this process, I had to contact Phillips Chevrolet three separate times, specifically requesting a call back from the Service Manager. Despite my repeated requests, I never received a call. At this point, I am extremely disappointed with both the vehicle and the level of customer service I have received. My experience has made it very clear that once the purchase is complete, the customer no longer seems to be a priority. What makes this even more frustrating is receiving “thank you” videos and follow-up messages from sales associates, while receiving little to no actual assistance when I have legitimate issues with the vehicle. I have purchased vehicles before and have never experienced this many problems with a vehicle or this level of poor service. This has been, without a doubt, one of the worst vehicle-buying and servicing experiences I have ever had. I would not recommend Phillips Chevrolet to anyone considering purchasing a vehicle, especially if you expect reliable service and support after your purchase. My experience has been extremely disappointing, and I regret doing business here. More

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My experience was wonderful. This is my second time in two years buying a vehicle and Product Specialist Marisol Morlaes has made both experiences so easy. She’s knowledgeable an This is my second time in two years buying a vehicle and Product Specialist Marisol Morlaes has made both experiences so easy. She’s knowledgeable and helps you explore all of your options. Next time you are at Phillips Chevrolet of Lansing ask for Marisol. More

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This was so seamless! Less than 2 hours and out! Got a vehicle I did not think I would like and fail in love with it. Marisol came through and found me everything I wan Less than 2 hours and out! Got a vehicle I did not think I would like and fail in love with it. Marisol came through and found me everything I wanted More

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Marisol is a great person. She goes out of her way to get the job done if it is possible. I always recommend her to family and friends She goes out of her way to get the job done if it is possible. I always recommend her to family and friends More

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Marisol was the greatest help ever I highly recommend her she was such a pleasure she was such a pleasure More

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Marisol was awesome very smart and help out a lot every body should come to her. body should come to her. More

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Marisol Marales was great help out a lot left with new car come see her car come see her More

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Marisol Morales has been EXTREMELY professional with my family and I!! Love the new Trax family and I!! Love the new Trax More

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Marisol Morales has been azing with my search and purchase! Extremely happy with everything and my NEW Trax purchase! Extremely happy with everything and my NEW Trax More

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