Marisol Morales

Marisol Morales helped me purchase my new trax! I am extremely happy and grateful for everything she has done in her power to help me back behind the wheel I am extremely happy and grateful for everything she has done in her power to help me back behind the wheel More

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The customer service at this dealership is ELITE! It was a phenomenal experience from start to finish. They truly appreciate your business and will go above and beyond for you. Ask for Marisol, she w It was a phenomenal experience from start to finish. They truly appreciate your business and will go above and beyond for you. Ask for Marisol, she will take care of you! More

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Marisol Morales has been amazing to work with! It’s always so refreshing to do business here! It’s always so refreshing to do business here! More

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Marisol morales was able to help me with my truck purchase! I did feel like they went above and beyond, very happy purchase! I did feel like they went above and beyond, very happy More

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Marisol Morales sold me my second car! Thank you for all your help. Come check her out for your next vehicle purchase Thank you for all your help. Come check her out for your next vehicle purchase More

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Ms.Marisol Morales a very nice kind sales person. I would recommend her to any and everyone when it comes down to buying a new or use car.I thank you from the bottom of my heart , Ms Morales. Thank you agai recommend her to any and everyone when it comes down to buying a new or use car.I thank you from the bottom of my heart , Ms Morales. Thank you again for assisting me with insurance drive around.I mean, pretty much everything! More

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Almost a year to the date since my transmission was replaced, and I have continued to experience nothing but ongoing problems with this vehicle. Most recently, my vehicle completely stopped and shut replaced, and I have continued to experience nothing but ongoing problems with this vehicle. Most recently, my vehicle completely stopped and shut off, leaving me stranded and requiring a tow. During this process, I had to contact Phillips Chevrolet three separate times, specifically requesting a call back from the Service Manager. Despite my repeated requests, I never received a call. At this point, I am extremely disappointed with both the vehicle and the level of customer service I have received. My experience has made it very clear that once the purchase is complete, the customer no longer seems to be a priority. What makes this even more frustrating is receiving “thank you” videos and follow-up messages from sales associates, while receiving little to no actual assistance when I have legitimate issues with the vehicle. I have purchased vehicles before and have never experienced this many problems with a vehicle or this level of poor service. This has been, without a doubt, one of the worst vehicle-buying and servicing experiences I have ever had. I would not recommend Phillips Chevrolet to anyone considering purchasing a vehicle, especially if you expect reliable service and support after your purchase. My experience has been extremely disappointing, and I regret doing business here. More

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My experience was wonderful. This is my second time in two years buying a vehicle and Product Specialist Marisol Morlaes has made both experiences so easy. She’s knowledgeable an This is my second time in two years buying a vehicle and Product Specialist Marisol Morlaes has made both experiences so easy. She’s knowledgeable and helps you explore all of your options. Next time you are at Phillips Chevrolet of Lansing ask for Marisol. More

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This was so seamless! Less than 2 hours and out! Got a vehicle I did not think I would like and fail in love with it. Marisol came through and found me everything I wan Less than 2 hours and out! Got a vehicle I did not think I would like and fail in love with it. Marisol came through and found me everything I wanted More

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Marisol is a great person. She goes out of her way to get the job done if it is possible. I always recommend her to family and friends She goes out of her way to get the job done if it is possible. I always recommend her to family and friends More

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