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Marissa Wild

Overview Reviews (21) Inventory (133)

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Marissa Wild

Service Advisor

Walt Massey Chevrolet GMC Columbia

1480 Highway 98 E.
Columbia, MS 39429

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4.7

21 Reviews

Overview Reviews (21) Inventory (133)

4.7

21 Reviews

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21 Reviews of Marissa Wild

December 16, 2025

Dealership Rating

Employee Rating

Everyone over their seems confused. Ask questions and don't receive answers. No matter if waiting for vehicle or when service department calls me. Ask questions and don't receive answers. No matter if waiting for vehicle or when service department calls me. More

by Marlene

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Amy Trotter

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Dec 17, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We’re sorry to hear this was your experience. Clear communication is critical, and it’s frustrating when questions go unanswered—especially while waiting on your vehicle. We want to understand what happened and make this right. Please reach out to us directly so we can review your visit and improve the experience moving forward.

December 10, 2025

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Employee Rating

They are efficient and very polite to the customer and make sure to try and save the customer money if possible make sure to try and save the customer money if possible More

by ffweary

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Amy Trotter

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Dec 15, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We’re glad to hear that! Our team works hard to be efficient, courteous, and transparent, and it’s great to know you felt we truly had your best interests in mind. We appreciate you choosing us and trusting our team.

October 20, 2025

Dealership Rating

Employee Rating

I take all my automotive needs to walt massy in Columbia friendly service with a smile friendly service with a smile More

by Greeenmmachine

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Amy Trotter

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Oct 24, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We appreciate your loyalty and kind words! Our Columbia team takes pride in providing friendly, reliable service every visit. Thanks for choosing us!

October 17, 2025

Dealership Rating

Employee Rating

I’ve bought 4 cars here in 10 years. That says it all. They actually care about their customers. That says it all. They actually care about their customers. More

by N Hamilton

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cole Bourne, Kasch Utz, Amy Trotter, Erica Gary, Micheal Self, Dalton Mcneese, Tony Smith , Anthony Chapman, Clay Magee

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Oct 18, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We truly appreciate your loyalty over the years! It means so much to know you’ve continued to choose us time and again. Our team takes pride in caring for our customers, and feedback like yours reminds us why we do what we do.

October 13, 2025

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Employee Rating

Had a oil change and oil is covered over bottom part of motor 10/13/25 motor 10/13/25 More

by sgholar57

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Amy Trotter

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Oct 18, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We’re sorry to hear about the oil residue you noticed after your service. That’s not the level of quality we aim to provide. Please reach out to our service team so we can take a look and make things right for you.

October 13, 2025

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Employee Rating

Very good service and fast! Work done correctly! Due to my schedule, I have dropped in for service and dealer was able to do the work! Work done correctly! Due to my schedule, I have dropped in for service and dealer was able to do the work! More

by Aaron.Mowry

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marissa Wild

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Oct 18, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We’re happy to hear our team was able to take care of you quickly and get the job done right! We appreciate your trust and are glad we could accommodate your schedule.

October 13, 2025

Dealership Rating

Employee Rating

The oil change process went smoothly and the seating area was nice. My only issue was how long it took. It wasn’t busy at all. was nice. My only issue was how long it took. It wasn’t busy at all. More

by mrs.harper17

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 18, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We appreciate your feedback and are glad to hear the process went smoothly and you enjoyed the waiting area. We understand your concern about the wait time and will use your comments to help improve efficiency for future visits.

October 03, 2025

Dealership Rating

Employee Rating

It’s been very easy to work with. They have always been helpful and willing to give help in any way possible. They have always been helpful and willing to give help in any way possible. More

by CR Stuckey

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Amy Trotter , Anthony Chapman

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Oct 06, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We’re happy to hear our team has consistently made things easy and been there to help whenever needed. We truly appreciate your continued trust and support!

September 29, 2025

Dealership Rating

Employee Rating

Easy to schedule service & nice place to wait. Not pushy about having additional work donr. Not pushy about having additional work donr. More

by cwilson229

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Sep 30, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We’re glad the scheduling was easy and that you felt comfortable during your visit. It’s great to know our team provided a no-pressure experience while taking care of your service.

September 19, 2025

Dealership Rating

Employee Rating

The crew was prompt, efficient and overall nice! I can’t wait til my next service! Great job team! I can’t wait til my next service! Great job team! More

by lgreen1091

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Amy Trotter

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Sep 22, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We’re thrilled to hear the crew made your visit prompt, efficient, and enjoyable. We’ll be ready to deliver the same great service at your next visit!

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