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Marissa Wild

Overview Reviews (20) Inventory (112)

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Marissa Wild

Service Advisor

Walt Massey Chevrolet GMC Columbia

1480 Highway 98 E.
Columbia, MS 39429

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4.8

20 Reviews

Overview Reviews (20) Inventory (112)

4.8

20 Reviews

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20 Reviews of Marissa Wild

October 21, 2025

Dealership Rating

Employee Rating

I take all my automotive needs to walt massy in Columbia friendly service with a smile friendly service with a smile More

by Greeenmmachine

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Amy Trotter

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October 20, 2025

Dealership Rating

Employee Rating

I take all my automotive needs to walt massy in Columbia friendly service with a smile friendly service with a smile More

by Greeenmmachine

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Amy Trotter

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October 17, 2025

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Employee Rating

I’ve bought 4 cars here in 10 years. That says it all. They actually care about their customers. That says it all. They actually care about their customers. More

by N Hamilton

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cole Bourne, Kasch Utz, Amy Trotter, Erica Gary, Anthony Chapman, Micheal Self, Dalton Mcneese, Tony Smith , Clay Magee

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Oct 18, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We truly appreciate your loyalty over the years! It means so much to know you’ve continued to choose us time and again. Our team takes pride in caring for our customers, and feedback like yours reminds us why we do what we do.

October 13, 2025

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Employee Rating

Had a oil change and oil is covered over bottom part of motor 10/13/25 motor 10/13/25 More

by sgholar57

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Amy Trotter

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Oct 18, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We’re sorry to hear about the oil residue you noticed after your service. That’s not the level of quality we aim to provide. Please reach out to our service team so we can take a look and make things right for you.

October 13, 2025

Dealership Rating

Employee Rating

The oil change process went smoothly and the seating area was nice. My only issue was how long it took. It wasn’t busy at all. was nice. My only issue was how long it took. It wasn’t busy at all. More

by mrs.harper17

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 18, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We appreciate your feedback and are glad to hear the process went smoothly and you enjoyed the waiting area. We understand your concern about the wait time and will use your comments to help improve efficiency for future visits.

October 13, 2025

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Employee Rating

Very good service and fast! Work done correctly! Due to my schedule, I have dropped in for service and dealer was able to do the work! Work done correctly! Due to my schedule, I have dropped in for service and dealer was able to do the work! More

by Aaron.Mowry

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marissa Wild

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Oct 18, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We’re happy to hear our team was able to take care of you quickly and get the job done right! We appreciate your trust and are glad we could accommodate your schedule.

October 03, 2025

Dealership Rating

Employee Rating

It’s been very easy to work with. They have always been helpful and willing to give help in any way possible. They have always been helpful and willing to give help in any way possible. More

by CR Stuckey

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Amy Trotter, Anthony Chapman

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Oct 06, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We’re happy to hear our team has consistently made things easy and been there to help whenever needed. We truly appreciate your continued trust and support!

September 29, 2025

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Employee Rating

Easy to schedule service & nice place to wait. Not pushy about having additional work donr. Not pushy about having additional work donr. More

by cwilson229

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 30, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We’re glad the scheduling was easy and that you felt comfortable during your visit. It’s great to know our team provided a no-pressure experience while taking care of your service.

September 19, 2025

Dealership Rating

Employee Rating

The crew was prompt, efficient and overall nice! I can’t wait til my next service! Great job team! I can’t wait til my next service! Great job team! More

by lgreen1091

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Amy Trotter

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Sep 22, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We’re thrilled to hear the crew made your visit prompt, efficient, and enjoyable. We’ll be ready to deliver the same great service at your next visit!

September 18, 2025

Dealership Rating

Employee Rating

Very professional and polite. Clean bathroom and waiting area. Great Popcorn! Cost was very reasonable. Clean bathroom and waiting area. Great Popcorn! Cost was very reasonable. More

by judy.goar

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 22, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We’re happy to hear you enjoyed the clean and comfortable waiting area—and even the popcorn! It’s great to know you found the service professional, polite, and reasonably priced.

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