Maritza Gatewood | Page 2

It took so long to complete our Leasing process! Car wasn't washed, it was Rinsed off. It was so dirty when we got it Home, I took it straight to the Car Wash... It took 45 minutes to get it filled Car wasn't washed, it was Rinsed off. It was so dirty when we got it Home, I took it straight to the Car Wash... It took 45 minutes to get it filled up and washed!!!!!! I arrived at the Dealership at 10:30, think it was after 2:00 pm when we left. Only one other couple buying. Finance was a total Sh** Show! More

by HEMI4HB Verified Customer Verified Customer

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Great people to work with the when buying a car, makes you feel part of the family !! you feel part of the family !! More

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Danny was great. Dealership processes caused us to need fours hours to complete a sale for a pre-ordered vehicular with our own financing. Dealership processes caused us to need fours hours to complete a sale for a pre-ordered vehicular with our own financing. More

by PSPIPERS Verified Customer Verified Customer

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Everything went according to plan to complete the transaction from our lease to the purchase transaction from our lease to the purchase More

by LERMAPETER Verified Customer Verified Customer

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Casey Oshann was super friendly and helpful. I will definitely recommend him to friends and family. I will definitely recommend him to friends and family. More

by RICHARD_310 Verified Customer Verified Customer

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The internet sales rep Maritza was great as was my sales rep Jordan Hundley, albeit he was green at sales. I very very much disapproved of the $5k above MSRP the dealership charged for the vehicle. I felt t rep Jordan Hundley, albeit he was green at sales. I very very much disapproved of the $5k above MSRP the dealership charged for the vehicle. I felt they were taking advantage of their customers and I hope Ford does something about their dealers who are charging above MSRP. I was not pleased when the sales GM, Nick Karmat because he never came over to greet me. The finance person was great and worked with me on putting together a extended warranty that matched my needs. I am pleased with the vehicle but only purchased from Fritts Ford because they had the model I wanted and I was in a jam to replace my vehicle. Had they removed the $5K over MSRP gouging fee that I desperately tried to negotiate out of the deal I would have rated the dealership much higher as their people did a good job, but because the star rating includes the ownership decision to gouge their customers they get 1 star from me. More

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The manager is sleazy. It's obvious that all he cares about is getting as much money out of you as possible. Anthony is friendly and personable (and everyone else that I ha It's obvious that all he cares about is getting as much money out of you as possible. Anthony is friendly and personable (and everyone else that I had contact with too), thankfully. The manager (Nick, I think) acted like he was doing me a huge favor and just made me feel really uncomfortable. The only reason that I went to Fritts Ford in the first place is that they had the only 2022 EcoSport within a 100 mile radius from me. More

by AMHALE11 Verified Customer Verified Customer

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Fritts Ford knew I was looking for a Maverick hybrid. A hybrid came available and they remembered me. They provided me with all requested information. I will keep them in mind for future purchases. Than A hybrid came available and they remembered me. They provided me with all requested information. I will keep them in mind for future purchases. Thank you Fritts. More

by mrharperrop Verified Customer Verified Customer

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Excellent service all around, my salesman, sales manager and finance manager were all professional. They even delivered the new vehicle to my home. Highly recommended. and finance manager were all professional. They even delivered the new vehicle to my home. Highly recommended. More

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MARITZA was very professional, super friendly, well organized, and knowledgeable! She was very attentive in making the process as streamlined as possible. Thank you! organized, and knowledgeable! She was very attentive in making the process as streamlined as possible. Thank you! More

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