Mark Allen | Page 38

Service during and after the sale Bought a Certified 2016 Cadillac CTS Deluxe recently and found out the next day that the moonroof did not operate correctly so we brought it back for Bought a Certified 2016 Cadillac CTS Deluxe recently and found out the next day that the moonroof did not operate correctly so we brought it back for review by Service Dept. They did an inspection & ordered parts for repair & gave us a date to return. On that date they discovered that additional parts needed to be ordered so they gave us a 2019 CTS to drive while they kept the 2016 & waited for additional parts. Very smooth operation here & everyone is friendly & professional. More

by Jeff Donohue Verified Customer Verified Customer

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very pleased went in for a service on our new 2019 Cadillac and we were told how long it would take they were done right on time. went in for a service on our new 2019 Cadillac and we were told how long it would take they were done right on time. More

by Eliz Verified Customer Verified Customer

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Friendly and professional We came in and told “John” what we wanted and our budget. No hassle, and lead us to the vehicles he could help us out with. Very smooth transactio We came in and told “John” what we wanted and our budget. No hassle, and lead us to the vehicles he could help us out with. Very smooth transaction. John went over and above to make our purchase awesome. More

by Melissa Verified Customer Verified Customer

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Greatest Experience I had one of the best experiences at Plaza Cadillac, everyone there was extremely helpful and personable. They made sure to take the time out and list I had one of the best experiences at Plaza Cadillac, everyone there was extremely helpful and personable. They made sure to take the time out and listen to what I wanted and did not stop until i was satisfied. More

by KBartosch1 Verified Customer Verified Customer

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Excellent service My wife and I were both treated with respect and curtesy by our salesman and his manager. Every question was answered professionally and helped us ma My wife and I were both treated with respect and curtesy by our salesman and his manager. Every question was answered professionally and helped us make our decision to lease our new beautiful Cadillac. The salesman went over every aspect that the XT4 offered and showed us how everything operated. Thanks for making everything a pleasant experience More

by Rich A Verified Customer Verified Customer

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Could not be more satisfied, excellent and accommodating Plaza Cadillac will get all my business for years to come. I highly recommend them for all your new and used car needs. Service department is second t Plaza Cadillac will get all my business for years to come. I highly recommend them for all your new and used car needs. Service department is second to none! Everyone is welcoming and friendly. A very pleasant experience! More

by DAN & PEG BARNES Verified Customer Verified Customer

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Buying experience Robby did a great job presenting the SUV's. Pretty easy process. So far we love tbe vehicle. Beautiful, comfortable and practical for our needs. Robby did a great job presenting the SUV's. Pretty easy process. So far we love tbe vehicle. Beautiful, comfortable and practical for our needs. More

by davecz1 Verified Customer Verified Customer

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Tint, protective coating, cargo mat Wonderful service from the all-star Plaza Cadillac staff! Thank you for the phenomenal red carpet treatment. The service was completed at the time pro Wonderful service from the all-star Plaza Cadillac staff! Thank you for the phenomenal red carpet treatment. The service was completed at the time promised. The car looks magnificent More

by BethTexas Verified Customer Verified Customer

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Kenny did a good job taking care of my car Oil change. Tire rotation and car wash all done well. Staff was friendly Not much to say when you are having service done and the work appears to be Oil change. Tire rotation and car wash all done well. Staff was friendly Not much to say when you are having service done and the work appears to be well done. More

by SUTHERLANDRAY Verified Customer Verified Customer

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Purchase a car John was knowledgable, friendly & listened to my opinion. I can't think of much more to say. Dealership is close by & they do good work. John was knowledgable, friendly & listened to my opinion. I can't think of much more to say. Dealership is close by & they do good work. More

by Ronmeg Verified Customer Verified Customer

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