Mark Baker | Page 141
Subaru Service Writer
Southern Team Hyundai Nissan Subaru Volkswagen
6520 Peters Creek Rd
Roanoke, VA 24019
1,502 Reviews
Write a Review1502 Reviews of Mark Baker
March 01, 2022
We've purchased 2 new cars from them and have all of our service performed there. We couldn't be more satisfied. We've recommended them to others, who have purchased Subarus as well. I've never used a de service performed there. We couldn't be more satisfied. We've recommended them to others, who have purchased Subarus as well. I've never used a dealer for routine service before, but their service department is outstanding, honest, and professional. More
February 28, 2022
I was in and out in a v ery short time. Waiting in a service department for your vehicle is never a really fun experience, but Southern Team made it about as pleasant as it could possibly Waiting in a service department for your vehicle is never a really fun experience, but Southern Team made it about as pleasant as it could possibly be. Everyone was professional and polite. More
February 28, 2022
Staff was friendly. Had an appointment for 11:30 for an oil change but didn't not get to leave until 1:00 (1/1/2 hour wait time.) When I got the car back, it was not v Had an appointment for 11:30 for an oil change but didn't not get to leave until 1:00 (1/1/2 hour wait time.) When I got the car back, it was not vaccumed or washed. More
Other Employees Tagged: Bill Ferguson
February 28, 2022
When we bought our Rogue at First Team Auto, we were not thrilled with the purchase experience. Our original salesperson passed us on to another salesperson; who completely turned us off. We went back lat thrilled with the purchase experience. Our original salesperson passed us on to another salesperson; who completely turned us off. We went back later and purchased the Rogue and I love it. The clincher is the Nissan service center; they are tops. Because of the good service, we later purchased an Altima from First Team. Luckily we had a great experience with the salesperson. Our Rogue is getting a little age on it and we plan to visit Southern Team soon to check-out their vehicles. More
Other Employees Tagged: Bill Ferguson, Mike White , Mark Straley, Brennon Viele, Harold Woody
February 25, 2022
For and foremost I wanted to say thank you for all the time the team at first team hyundai (now souther team hyundai) has helped us we bought my new elantra from your team and our 2014 Santa fe and everyt time the team at first team hyundai (now souther team hyundai) has helped us we bought my new elantra from your team and our 2014 Santa fe and everytime we needed something done on the cars you guys have done it so once again thanks for the expert help More
Other Employees Tagged: Bill Ferguson, Mike White , Mark Straley, Brennon Viele, Harold Woody
February 23, 2022
GOLD STAR RATING,THE BEST FROM START TO FINISH. PROFESSIONAL,COURTEOUS,FRIENDLY TREATMENT ON ANY LEVEL OF INTERACTION.RECOMMEND TO ANYONE. PROFESSIONAL,COURTEOUS,FRIENDLY TREATMENT ON ANY LEVEL OF INTERACTION.RECOMMEND TO ANYONE. More
Other Employees Tagged: Horatio Doregos, Rick Burke , Mark Hardin, ERIC HORN THE BEST
February 21, 2022
We brought our car in to have an oil change and tire rotation done. While doing the oil change the oil filter slipped from the technician’s hand. This allowed all to spill onto some of the hot services rotation done. While doing the oil change the oil filter slipped from the technician’s hand. This allowed all to spill onto some of the hot services of the engine and caused some smoking. I realize this was an accident and it was nothing serious but the smell of the smoke was giving my wife headaches. We spoke to the service manager he told us to come back in and gave us a loaner car . They kept the car the next day cleaned all the oil from the engine compartment and made everything just like it was before the oil change. The fact that they worked so well and so easily with us made this all a problem that was taken care of quickly. More
February 20, 2022
I had a 8am appointment. I was there on time. The car only got to the service area at 9:10. So nothing happened for 70 minutes. The actual service time was about 45 minutes w I was there on time. The car only got to the service area at 9:10. So nothing happened for 70 minutes. The actual service time was about 45 minutes which was okay. More
February 18, 2022
My Nissan 2018 Maxima was brought in for an oil change. We were greeted by the friendly service team promptly They changed the oil and checked the tire pressure and had us on our way. We were greeted by the friendly service team promptly They changed the oil and checked the tire pressure and had us on our way. More
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