Mark Baker
Mark Baker at Southern Team Hyundai Nissan Subaru Volkswagen

Mark Baker | Page 141

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
1,502 Reviews
4.8

1,502 Reviews

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1502 Reviews of Mark Baker

March 01, 2022

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Employee Rating

We've purchased 2 new cars from them and have all of our service performed there. We couldn't be more satisfied. We've recommended them to others, who have purchased Subarus as well. I've never used a de More

by TommyBVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 01, 2022

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Employee Rating

service with first team and southern team is seamless. you have a quality group of people interfacing with the public More

by PARFORED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 28, 2022

Dealership Rating
Employee Rating

I was in and out in a v ery short time. Waiting in a service department for your vehicle is never a really fun experience, but Southern Team made it about as pleasant as it could possibly More

by jerrynjida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 28, 2022

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Staff was friendly. Had an appointment for 11:30 for an oil change but didn't not get to leave until 1:00 (1/1/2 hour wait time.) When I got the car back, it was not v More

by JHODGE10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Ferguson

Feb 28, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (JHODGE10). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@southernteam.com or responding directly to this review. Hope to hear back from you soon.

February 28, 2022

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Employee Rating

When we bought our Rogue at First Team Auto, we were not thrilled with the purchase experience. Our original salesperson passed us on to another salesperson; who completely turned us off. We went back lat More

by BETTY150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Ferguson, Mike White , Mark Straley, Brennon Viele, Harold Woody

Feb 28, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 25, 2022

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For and foremost I wanted to say thank you for all the time the team at first team hyundai (now souther team hyundai) has helped us we bought my new elantra from your team and our 2014 Santa fe and everyt More

by William Ell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Ferguson, Mike White , Mark Straley, Brennon Viele, Harold Woody

Feb 25, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 23, 2022

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Employee Rating

GOLD STAR RATING,THE BEST FROM START TO FINISH. PROFESSIONAL,COURTEOUS,FRIENDLY TREATMENT ON ANY LEVEL OF INTERACTION.RECOMMEND TO ANYONE. More

by VG722VT@GMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Horatio Doregos, Rick Burke , Mark Hardin, ERIC HORN THE BEST

Feb 24, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 21, 2022

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Employee Rating

We brought our car in to have an oil change and tire rotation done. While doing the oil change the oil filter slipped from the technician’s hand. This allowed all to spill onto some of the hot services More

by CHRIS.JANNEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 22, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 20, 2022

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Employee Rating

I had a 8am appointment. I was there on time. The car only got to the service area at 9:10. So nothing happened for 70 minutes. The actual service time was about 45 minutes w More

by CPNLLN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your feedback. We have passed along your information to our service leaders to ensure that this does not occur in the future. Be well.

February 18, 2022

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Employee Rating

My Nissan 2018 Maxima was brought in for an oil change. We were greeted by the friendly service team promptly They changed the oil and checked the tire pressure and had us on our way. More

by CONNIEPOFF
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 18, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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