Mark Bova

I purchased a $58,000 Titan and realized after about a week that a trim piece was missing from the inside door handle. I stopped by the service center to report it missing and get a new one. The parts guy scanned my VIN number and said he would order it and they would contact me. Around a month later, I called and the parts guy was not available but they would leave him a message. Now weeks later I called and was transferred to a really nice lady who was very helpful eventhough she couldn't help me. Now I am supposed to come into the dealership to order the part again. I don't have time for this, nor do I trust this will get resolved this time. I truly cannot recommended this dealership due to lack of customer service in the service and parts departments.

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Mitch knew what I was looking for and helped make it work. Mitch was awesome very friendly and professional. He was not pushy and works with you. Thanks Mitch!! Finance Department Ricky - was very unprofessional, unfriendly when inquiring extra charges would not explain...shady and demeaning. If not for horrible experience in finance I would recommend Nissan Pinnacle. Maybe different finance staff person.

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I enjoyed the negotiating for the vehicle purchased and the effort of the Pinnacle employees namely Mark Bova and Mitch Heims. Great experience at Pinnacle NIssan and would recommend them to anyone.

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Mitch was awesome and so was Mike. They are no pushy and work with you. I would recommend them to any one looking to buy a vehicle.

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Helped me with exactly with what I needed and the interest rate that I was looking for ..it was pleasant and smooth no pushy car sales men.

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We’ve bought 5 vehicles from Pinnacle & we’ve never been disappointed. Working with Mark to help steer me in the right direction to lower my monthly payments, he directed me to Francis who was amazing. He took the time to help me find the right vehicle for my circumstance and walked me through the process. The new Altima is loaded with new standard features and such an ease to drive with great fuel economy. I’m grateful to Ric & Howard helping me the financing & extended service features. Thank you Francis for all of your help! I’m sending my friends & family your way!

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Great people, made buying my new truck the best experience i have ever had. Out the door in no time at all. If I ever buy another car, it will be at Pinnacle Nissan!

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It was great to work with Jenny Brown! She was fun and was very knowledgeable about the vehicle! I’ve been shopping for my new Rogue for a couple of months. Pinnacle did not stalk me on email or text as other dealerships in the Valley did. I just received a nice email to let me know they were there when I was ready. Got a great price for my trade and I think made a friend in Jenny in the process! Thanks! I love the car!

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The experience was fast, accurate to our request, and the staff was very helpful and knowledgeable about their product. Enjoyed the purchase experience with Pinnacle Nissan.

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Renee is an amazing person and one of the best when it comes to PR in all aspects of customer relations. We spent several hours together on Friday, July 13, 2018 and she went above and beyond the call of duty. Also, Danny, the sales manager who made the deal, was extremely helpful in guiding me through the process of purchasing my new vehicle.

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