Mark Bowen | Page 30

THE LAWYERS REVIEW My wife and I were promptly greeted by the salesman (herein Mark Bowen) when we arrived at Crown Hyundai in Pinellas Park in our 2013 Hyundai Sonata. My wife and I were promptly greeted by the salesman (herein Mark Bowen) when we arrived at Crown Hyundai in Pinellas Park in our 2013 Hyundai Sonata. The following discourse took place. M.B.: Are you looking to buy a new Hyundai? THE LAWYERS: Don't know. Probably not. We purchased this car in 2013, and it has been a very good vehicle. We do not really need a new car, and for your information, I don't like cars. They're expensive to buy and expensive to maintain. We have this Sonata and a 2014 Toyota Sienna at home. We are satisfied with both cars. However, if the terms were right, particularly the price tag, we would certainly consider a new car, even though we don't need one. M.B.: Tell me what you're looking for, and what would be the right terms. THE LAWYERS: I'm not really looking for anything, but I will try to abbreviate and short cut the bargaining and negotiations process. Therefore, I will not tell you about my health condition, and that if you offer a shockingly high price, I could have a heart attack or stroke. I will skip that part of the bargaining. I will also skip the part about my sick grandma, and the fact that I need to save money for her. M.B.: What's wrong with your grandma? THE LAWYERS: She's sick. Very sick. So sick she's dead. Next question. M.B.: What kind of car are you looking for? What do you consider good terms? THE LAWYERS: Let's get directly to the point. In the ideal world, you would offer to sell me the Genesis or Equis, cars in the $70,000+ range. Mr. Crown happened to be on the premises that day, and you went to him, and asked him how much he should sell the car for. Mr. Crown asked who the potential buyer was, and you (M.B.) told him it was Don Blair (THE LAWYERS), Mr. Crown replied, "Oh, it's Don Blair. In his case get him the best and most expensive car we have. Add all the extras. As for the price, since it is Mr. Blair, give him the car at no cost. THE LAWYERS, with a final comment to M.B.: What I just referred to is the ideal world, and I understand it doesn't always work that way. But, you get the idea. Give me a deal. Thereafter, we began the negotiations process on a 2016 Hyundai Sonata. The end was nearing when M.B. brought Charlie in on the negotiations. (The only flaw was when it was my turn to counter, Charlie reduced his offer that was already on the table, thereby bidding against himself. I called this to his attention, and admonished him for bidding against himself. He then continued and said, "Make me you best offer." I wrote down a number, handed it to Charlie, and Charlie extended his hand for a handshake, saying, "We have a deal." I probably left some money on the table. The total time involved was probably three times longer than it should have been, but everyone had fun (except my wife, who was embarrassed by my conduct.) The above story is true, and you may confirm its accuracy with Mark Bowen. Mr. Bowen deserves special recognition because of his ability to endure and withstand the bargaining process. At all times he maintained his knowledge of the product, courtesy toward the customer, and professionalism. He is, without question, an asset to the Crown organization. More

by donblairrest Verified Customer Verified Customer

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Amazing and refreshing buying experiencing Thanks to Mark Bowen, my car buying experience was amazing. He took the time to handle my requirements with a level of comfort and communication that Thanks to Mark Bowen, my car buying experience was amazing. He took the time to handle my requirements with a level of comfort and communication that was extremely refreshing. If your looking for a Hyundai, see the team at Crown St. Petersburg and ask for Mark Bowen, this is the man to see. Kim Suhr More

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Pam's Hyundai Experience I am very pleased with my car and the options that came on the car. Mark was an excellent sales person who wanted to give me the car and options I wa I am very pleased with my car and the options that came on the car. Mark was an excellent sales person who wanted to give me the car and options I was looking for. More

by pamluvsbirthin Verified Customer Verified Customer

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excellent The people who helped us were very friendly and tried to help us with the best of their ability. My new car is amazing and i got a really good deal on The people who helped us were very friendly and tried to help us with the best of their ability. My new car is amazing and i got a really good deal on it which makes me very happy. More

by kimberly_lyke Verified Customer Verified Customer

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Great sales representative Very pleased with my sales representative Mark Bowen. He went the extra mile to meet my needs. Mark was willing to do the little things that make pu Very pleased with my sales representative Mark Bowen. He went the extra mile to meet my needs. Mark was willing to do the little things that make purchasing a vehicle a pleasure. More

by kirkpatrickrg Verified Customer Verified Customer

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Cooperative Dealership My wife had a limited budget and was particular about the color of the seats. Mark found the car she wanted that fit her budget. A couple of test dr My wife had a limited budget and was particular about the color of the seats. Mark found the car she wanted that fit her budget. A couple of test drives later, she drove away with what she was looking for. We were both pleased with the professional manner of Mark Bowen. When my wife found there might be a problem with the spare, Bill Swan took care of her concern while we waited. Great job, Bill. More

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Excellent service! Mark was so helpful and friendly, and really worked with me to meet my needs. I would recommend Crown Hyundai to my friends and family service! Mark was so helpful and friendly, and really worked with me to meet my needs. I would recommend Crown Hyundai to my friends and family More

by EllenVanHalen Verified Customer Verified Customer

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great experience The salesman (Mark Bowen) made my car buying easy and was very helpful. I drove over an hour away to this dealership and it was worth it. The salesman (Mark Bowen) made my car buying easy and was very helpful. I drove over an hour away to this dealership and it was worth it. More

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