Mark Butler | Page 42

I found a vehicle I was searching for online and began discussing the car with Mark Butler. I explained that I lived in WV and would have to pay tax to register it in WV. I was advised that it would be discussing the car with Mark Butler. I explained that I lived in WV and would have to pay tax to register it in WV. I was advised that it would be worked out so I would not be taxed twice for the vehicle, (lie number 1). I asked a direct question regarding the tire size, and was told "they are 18 inch wheels", (lie number 2). I also asked a direct question regarding the window tint and once again I was told it was legal in Indiana and if it was a problem in WV the DEALERSHIP would pay to have it replaced, ( lie number 3 it also was not legal in Indiana). When I arrived after a four and a half hour drive to purchase the vehicle, I discovered they were in fact 20 inch wheels, I had to pay sales tax twice and after a month of "finding out if they could help with the tint" was told they didn't put it on and I was on my own! I should have left and not purchased the vehicle at all, but I did just drive four and a half hours and it was very close to the car I was looking for. Poor decision on my part to not walk away. I would not recommend this dealership to anyone that was looking for a vehicle. I was lied to through the entire process and felt like I was just another number to them. It also took over an hour to walk through the paperwork. Pretty simple usually.... Very dissatisfied in WV! More

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Rob coulter was very knowledgable and answered any questions we had regarding our purchase and I would definitely do business with him again. He also followed up with us after the purchase to answer a questions we had regarding our purchase and I would definitely do business with him again. He also followed up with us after the purchase to answer any questions . More

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Great experience. Mark does a great job of listening to your needs and doing everything he can to accommodate them. Too many sales people treat you like a sale instead of a person, felt like I was buying your needs and doing everything he can to accommodate them. Too many sales people treat you like a sale instead of a person, felt like I was buying a car from a friend. More

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Nice car. Annoyed with the sales/negotiation process. Got a ridiculously low quote for the trade in on the first go-round--not even close to value--just looking for simple honesty. Would rather deal wit Got a ridiculously low quote for the trade in on the first go-round--not even close to value--just looking for simple honesty. Would rather deal with someone directly who could be honest with us than the "let me go talk to my manager" routine. Felt like we got an OK deal--not a GOOD deal. During the purchase process, was not asked what name we wanted the vehicle titled in. The processor basically refused to reprint the paperwork after he was questioned about it. It was a learning experience. More

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I came to O'Daniel looking for a dependable car under a small budget, as I am in college and cannot afford much. Mark Butler went above and beyond and found me the perfect car, at a price I could actually small budget, as I am in college and cannot afford much. Mark Butler went above and beyond and found me the perfect car, at a price I could actually afford. This was such a relief as other car dealerships kept showing me too expensive cars to me all day, just trying to make the extra commission. He knew the situation I was in, and treated me as a friend. He looked the car from top to bottom, and made sure I got the best. I highly recommend him. I felt I was under great care at this dealership, I'm so grateful! More

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I had never bought a vehicle from a dealership before so I was nervous and had barely any idea what I was doing. Mark Butler was an incredible help. He walked me through the car selecting process step-by- I was nervous and had barely any idea what I was doing. Mark Butler was an incredible help. He walked me through the car selecting process step-by-step and answered all of my questions. The business office was fantastic as well. Shaylene Stevens walked me through the buying process, explaining everything to me. I never thought that buying a car would be so easy. The people at O'Daniel are wonderful. They made the process so easy. When it is time for me to purchase another car, I will probably be going back to O'Daniel. More

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I recently purchased a used vehicle from O'Daniel Motors. I had an excellent experience and would highly recommend them. I am recently divorced and was very nervous about purchasing a car by myself. Mark I had an excellent experience and would highly recommend them. I am recently divorced and was very nervous about purchasing a car by myself. Mark Butler went beyond my expectations to ease my anxiety, and help me find an affordable and reliable vehicle. He was always available and happy to answer my questions, as well as offer advice. While turning in my leased vehicle, John Dore, at O'Daniel Ford in New Haven, was extremely helpful and friendly. I can't thank these two gentlemen enough for their thoughtfulness! More

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We were very pleased with everyone at your dealership. We really enjoyed working with Mark Butler and Bob Kines. They were both friendly and very helpful. Mark has been working with us for a couple of weeks really enjoyed working with Mark Butler and Bob Kines. They were both friendly and very helpful. Mark has been working with us for a couple of weeks to find a vehichle that was the right fit. I hope that we can work with him again in the future. More

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