Mark Campati | Page 40

Upon our first visit to O'Daniel, Mark Campati approached us and asked if we had any questions. We were in the market for a Suburban and there were a few at O'Daniel we wanted to ask about. We had a price ra us and asked if we had any questions. We were in the market for a Suburban and there were a few at O'Daniel we wanted to ask about. We had a price range and several options we needed. The truck we were interested in was well out of our price range, but Mark explained all of the features and options very clearly. He knew what he was talking about. We gave the truck a quick test drive and my whole family, especially my wife, LOVED it. It fit all of our needs, except the price... so we said thank you to Mark and explained we are aiming lower for the price even though this truck was exactly what we wanted. We had been looking within a 250 mile range (on cars.com) and on various Craigslistings, and narrowed our choices down to 3 trucks: 2 in Fort Wayne and one in Portage, MI. The other one in town was a GMC Yukon XL and had everything except middle buckets... and it had high mileage (167K instead of O'Daniel's 65K!). The on in Portage had everything but had 150K miles and was about 2 hours away. We went back to O'Daniel and, after a couple hours, was able to get financed at a great rate and get the price we were comfortable with. We didn't walk away unsatisfied; we drove away ecstatic in our new Suburban! Thanks to Mark, Doug & Bob for working together with us to get the numbers worked out and handing us the keys so quickly! I will definitely refer anybody in the market for a new or used vehicle to O'Daniel and tell them to work with the same team we did. More

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Mark Campati, at O'Daniel West, provided us with the best car buying experience ever. From the moment he met us in the parking lot until we picked up the car, he was extremely friendly and willing to go abov car buying experience ever. From the moment he met us in the parking lot until we picked up the car, he was extremely friendly and willing to go above and beyond to meet our needs. He answered all of our questions, and quickly found answers to the ones he did not know. Mark joined us on our test drive and ensured that we were able to experience the car at all speeds and in various traffic situations. He never rushed us to pushed into purchasing the car. When we decided to discuss purchasing the automobile, Mark was willing to take any offer to the manager. When a discrepancy appeared in the pricing on the internet, they immediately honored the lower price. They were also more than willing to negotiate on small repairs that were needed. The entire process from stepping on the lot, to financing, and taking the vehicle home was quick, efficient, and smooth. We highly recommend O'Daniel West and Mark Campati to anyone looking to purchase a vehicle. We will definitely return to O'Daniel to purchase vehicles in the future. More

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My husband and I purchased a used vehicle from O'Daniel a few days ago. What a great experience!! We made it to the location near closing time and we were amazed at how helpful everyone was - they stayed we few days ago. What a great experience!! We made it to the location near closing time and we were amazed at how helpful everyone was - they stayed well past closing time to get us financed and ready to go with our new vehicle. Mark Campati (Sales Representative) was fantastic! He never pressured us to buy. Instead he approached the sale in a helpful and respectful way. Honestly, he's one of the most professional individuals we have come across. After getting an amazing price on the vehicle, Bob Kimes (Business Manager) was able to get us excellent financing (better rate than we could find with local banks/credit unions). Bob stayed well past closing time to get everything squared away and treated us kindly throughout the process. Then Mark took a picture of us by our new purchase with his phone and messaged it to us soon after. Great personal touch! I absolutely love great customer service (and it seems hard to come by these days) - I would 100% recommend O'Daniel West in Fort Wayne and you can be sure when the time comes for us to purchase another vehicle, we'll call Mark Campati right away :) More

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