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Mark Chapman
Mark Chapman at Auffenberg Nissan

Mark Chapman | Page 2

General Manager

Auffenberg Nissan

1130 Auffenberg Avenue
Shiloh, IL 62269

4.5
65 Reviews
4.5

65 Reviews

Write a Review

65 Reviews of Mark Chapman

March 27, 2026

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Friendly knowledgeable people who treat you with respect and kindness! Timely service with a smile! More

by STANG772
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

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Apr 12, 2026

Auffenberg Nissan responded

Thank you very much for your kind words! We are thrilled to hear that you had a positive experience with us. Our team prides itself on providing friendly and knowledgeable service with a smile. We appreciate your business and hope to see you again soon! 😊 #CustomerSatisfaction #FriendlyService #TimelySupport

March 25, 2026

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Everything went well with my car at the dealership. I had no problems with them. More

by SDRBLAIR
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Recommend Dealer
Yes
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Apr 11, 2026

Auffenberg Nissan responded

Thank you for the positive feedback! We pride ourselves on providing a seamless experience for our customers. It was a pleasure having you at our dealership. #CustomerSatisfaction #HassleFreeExperience

March 21, 2026

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The dealership is good I’ve never had a problem with them but I do wish my mileage would match my sticker they put in the window More

by MOTLEYLACHANDA
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

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Mar 23, 2026

Auffenberg Nissan responded

Thank you for your feedback! We are glad to hear that you have had a positive experience at our dealership. We apologize for any discrepancies with your sticker and will address it immediately. Your satisfaction is important to us!

March 10, 2026

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Awesome and welcoming environment. Great customer service and everyone was willing to make sure you were helped. More

by DEDRA.MASON85
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

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Mar 13, 2026

Auffenberg Nissan responded

Thank you for your kind words! We take pride in creating a warm and welcoming atmosphere for all our customers. Our team is dedicated to providing exceptional customer service and we're always here to help in any way we can. See you soon!

March 09, 2026

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Quick Easy simple fast service, very satisfied. Had Wifi on hand to get some work done while I waited which was only a 20 minute wait. More

by JOSHR4
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy , Mike

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Mar 11, 2026

Auffenberg Nissan responded

Thank you for the kind words! We're thrilled to hear that our quick and convenient service met your needs and allowed you to stay productive while you waited. We appreciate your business and hope to serve you again soon.

March 07, 2026

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Quick, efficient service and the staff were kind and courteous! Highly recommend and will definitely return! More

by RICKENVOXX
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley

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Mar 11, 2026

Auffenberg Nissan responded

We are delighted to hear that our quick and efficient service, along with our kind and courteous staff, left such a positive impression! Thank you for the recommendation - we would love to have you back! #CustomerSatisfaction #ExcellentService

March 05, 2026

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Jeanine was great, very friendly and helpful and my service was finished in a timely manner More

by EN_BARNHARDT44
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

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Mar 08, 2026

Auffenberg Nissan responded

Thank you for your kind words, we are thrilled to hear that Jeanine provided you with excellent service. We value your time and strive to make your experience with us a positive one. Come back anytime!

March 01, 2026

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The dealership was great, people are friendly, dealership was very clean and nice and inviting. More

by amylynn1979
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy , Mario

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Mar 05, 2026

Auffenberg Nissan responded

Thank you for your kind words! We are so happy to hear that you had a great experience with us. Our team works hard to ensure our dealership is clean, inviting, and full of friendly faces. Come back and see us again soon! 😃

February 19, 2026

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Plenty of inventory to choose from. Thank you to Thomas for his friendly service. Reasonably priced. More

by FRANKC533
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy , Thomas Bell

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Feb 28, 2026

Auffenberg Nissan responded

We're thrilled to hear that you had a great experience at our store! Thank you for the positive feedback and we'll be sure to pass on your kind words to Thomas. See you again soon! 🎉🛍️ #customerlove #greatservice #affordableprices

February 18, 2026

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They did a fine job. Text communication was frustrating because initial texts did not include time and when I called the appt was oddly no where to be found. And then I r More

by ANITAJULIETWILSON
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy , Actually I was there for service and do not remember these men.

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Feb 28, 2026

Auffenberg Nissan responded

Thank you for your feedback. We apologize for the frustrating text communication and any confusion with your appointment. We will make sure to improve our texting system to provide clear and accurate information in the future. Thank you for choosing us for your services.

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