Mark Cox
Mark Cox at Jackie Cooper INFINITI

Mark Cox | Page 4

Sales Professional

Jackie Cooper INFINITI

8825 S Memorial Dr
Tulsa, OK 74133

5.0
42 Reviews
5.0

42 Reviews

Write a Review

42 Reviews of Mark Cox

December 28, 2023

Dealership Rating
Employee Rating

Great team and service! This is my third Infiniti, I love the zero gravity seats! More

by melissaclayson1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 28, 2023

Jackie Cooper INFINITI responded

Hi melissaclaysson1, Thank you for your 5-star review. We are delighted to hear our team was excellent throughout your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

December 27, 2023

Dealership Rating
Employee Rating

Great service and and service representative was outstanding. Quoted price was right on the mark. More

by COLEMANSRC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Brock , Kaitlin Portincaso

Dec 28, 2023

Jackie Cooper INFINITI responded

Hi COLEMANSRC, Thank you for your 5-star review. We are delighted to hear you were satisfied with your visit. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

December 23, 2023

Dealership Rating
Employee Rating

All the folks at Jackie Cooper provided a Great experience. We Will buy from them again. Thank you. More

by RYAN.HILTON17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristen Bebout, Alex Hogeman, Grant Geer , Kevin James, Kaitlin Portincaso

Dec 27, 2023

Jackie Cooper INFINITI responded

Hi RYAN.HILTON17, Thank you for your 5-star review. We are delighted to hear our team made your car- buying experience. We are looking forward to seeing you soon. Take care. Sincerely, Alex Kach, General Sales Manager

December 21, 2023

Dealership Rating
Employee Rating

It was a very pleasant experience working with Mark Cox! He helped me execute the whole process very efficiently and in my time frame and still made sure I was aware of every detail. He had back up options More

by JEREMY.SILVA21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 21, 2023

Jackie Cooper INFINITI responded

Hi JEREMY.SILVA21, Thank you for your 5-star review. We are glad to hear Mark was working with your buying experience was excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

December 20, 2023

Dealership Rating
Employee Rating

Mark was extremely knowledgeable and helpful throughout the car-buying experience. The staff were courteous and professional. I would recommend Jackie Cooper INFINITI and Mark to anyone looking to purchase More

by Jules99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Grant Geer

Dec 21, 2023

Jackie Cooper INFINITI responded

Hi Jules99, Thank you for your 5-star review. We are delighted to hear Mark was knowledgable throughout your car-buying experience. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

December 15, 2023

Dealership Rating
Employee Rating

Please contact us as we are being harassed about the title on the car we traded in. We delivered a clear title to you but are being instructed to produce a loan payoff document for a loan that was paid More

by JOHN.T.KEOWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Geer

Dec 18, 2023

Jackie Cooper INFINITI responded

John, we are sorry to hear your concerns. We apologize if there was any miscommunication on why your participation is required for this part of the process. While you paid off your loan 'years ago', unfortunately, the title you supplied us was not 'clean'. It still had a lien on it and is not eligible to pass on to a future buyer. Most banks, including Nissan Financial, will not allow anyone but the owner to apply for the lien release documentation. They require the owner to call and request a lien release, showing the vehicle is paid off. While we wish we didn't have to include you in this, the state will not let us proceed without that lien release and, at this time, only you can provide it. We are still petitioning the bank on your behalf in hopes they will allow an exception and turn over the information to us instead. We continue to ask for your patience and understanding. If you would like even more detail on this process, we encourage you to speak with our General Sales Manager, Alex Kach. She can be reached at 918-806-8988. Thank you!

December 08, 2023

Dealership Rating
Employee Rating

This is the second vehicle that we have purchased from Jackie Cooper Infiniti. Mark Cox is our salesman for both vehicles, he is the very best! He was professional, friendly and very informative. He d More

by donnah0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2023

Jackie Cooper INFINITI responded

Hi donnah0, We appreciate your 5-star review. We are glad to hear Mark and Grant took excellent care of you during the purchase of your new vehicle. We hope to see you on your next visit. Have a great day. Sincerely, Alex Kach, General Sales Manager

December 04, 2023

Dealership Rating
Employee Rating

The employees are quick to greet me when I arrive for service. They are always friendly, courteous, enthusiastic, and provide excellent service. They also keep us informed with any important new details More

by SCHNEEFISHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2023

Jackie Cooper INFINITI responded

Hi SCHNEEFISHER, We appreciate your 5-star review. We are delighted to hear you were satisfied with your visit. Wed hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

December 03, 2023

Dealership Rating
Employee Rating

I’ve purchased multiple vehicles from this dealership everyone is very professional and tries to meet Timelines. Christopher was outstanding he’s a fine young man and should be recognized by your organiz More

by DANBROWN1957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor

Dec 04, 2023

Jackie Cooper INFINITI responded

We appreciate your 5-star review. We are delighted to hear Christopher was excellent during your purchase. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

December 01, 2023

Dealership Rating
Employee Rating

Very courteous and respectful. I felt welcomed and not pressured. It was very quick and easy. No hassle and very transparent. And we love our Cooper certified used car. More

by andreas_valdez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin James

Dec 04, 2023

Jackie Cooper INFINITI responded

Hi andreas_valdez, Thank you for your 5-star review. We are glad to hear our team went above and beyond during your visit with us. We are looking forward to seeing you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

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