Mark Desantis

One star is one star too many for this place. After an expensive and distressing experience at Vision Hyundai (during which I was strong-armed into purchasing an extended warranty and then publ After an expensive and distressing experience at Vision Hyundai (during which I was strong-armed into purchasing an extended warranty and then publicly humiliated when they refused to honor it), I was offered and accepted five years of free oil changes plus lifetime free NYS inspections -- surprise! They refused to honor that, too. After a brief exchange of harsh words (which I have come to expect from Vision employees), I attempted to contact Chuck Hardy, president of Vision Automotive Group -- another surprise! Nobody knows how to do that since his staff of clever underlings shield him from such unpleasantness. But he did authorize a sales rep to invite me to a "special sales event" personally designed just for me. That Vision bases their business model on sales is hardly unusual, but endorsing bogus products and dishonest customer transactions are. So is attempting to resolve complaints resulting therefrom with even more dishonest sales. Maybe this business model works for them, despite being an outrageous and insulting money-grab. Or maybe Vision has so much money that they don't need mine. In that case, they don"t need yours, either More

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Great service. Transaction was smooth and fast. Mark was a pleasure to deal with. I would recommend! Transaction was smooth and fast. Mark was a pleasure to deal with. I would recommend! More

by billystratton Verified Customer Verified Customer

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Dealership nice and clean. Salespeople friendly and helpful. My sales representative was extremely helpful and very straightforward. Salespeople friendly and helpful. My sales representative was extremely helpful and very straightforward. More

by abarroso2013 Verified Customer Verified Customer

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I was very pleased with the support of the service department for my 8000 mile check up on my 2025 Hyundai Tucson. The work was done quickly, and the service team was courteous, knowledgeable, and eff department for my 8000 mile check up on my 2025 Hyundai Tucson. The work was done quickly, and the service team was courteous, knowledgeable, and efficient. More

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Awesome service very pleasant staff my car was in and out the same day and under warranty out the same day and under warranty More

by marysouth87 Verified Customer Verified Customer

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I've deen a customer of vision hyundai for 20 years and I've had a good relationship with sales and service. I've had a good relationship with sales and service. More

by jackdoll14580 Verified Customer Verified Customer

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My experience with Mark DeSantis was very good as usual and I would have no problem recommending him to a friend and I would have no problem recommending him to a friend More

by BUDPHILLIPS11 Verified Customer Verified Customer

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You guys did a great job fixing my care. I can't even tell someone hit me. I would recommend you to all my friends and family. I can't even tell someone hit me. I would recommend you to all my friends and family. More

by DARLENEBRIGGS24 Verified Customer Verified Customer

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Absolutely the best Dealership ever! !! I am always treated exceptionally. Thank you for always going above and beyond for me. !! I am always treated exceptionally. Thank you for always going above and beyond for me. More

by ADCARVEY Verified Customer Verified Customer

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They have specific time to be done my vehicle and they did. Very professional all employees did. Very professional all employees More

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