Mark Dettlo | Page 5
Service Director
Muller's Woodfield Acura
1099 W Higgins Rd
Hoffman Estates, IL 60195
50 Reviews
Write a Review50 Reviews of Mark Dettlo
September 01, 2020
Best service department around! Always honest and trust worthy! Had a screw in my tire - they took it out and said the tire was fine! worthy! Had a screw in my tire - they took it out and said the tire was fine! More
Other Employees Tagged: Chris Anderson , Kim Burnett
August 30, 2020
Mark Dettlo and Kim Burnett have provided excellent service and customer appreciation for my MDX and RL for over 11 years. Their recommendations and concerns for my cars and understanding my personal service and customer appreciation for my MDX and RL for over 11 years. Their recommendations and concerns for my cars and understanding my personal financial situation is very important. I highly recommend their advice and trust their judgment to provide the best service for my cars. Everyone in the Service Center is friendly and helpful. More
Other Employees Tagged: Ken Kasuk , Kim Burnett, Barb Krajewski
August 25, 2020
Made appt. for routine maintenance on my TL - oil change and trans. fluid change. Have been dealing with Kim Burnett in Service since I purchased the car. She is an outstanding service advisor who never tri and trans. fluid change. Have been dealing with Kim Burnett in Service since I purchased the car. She is an outstanding service advisor who never tries to upsell which was a pleasant surprise after bad experiences at other dealerships. I drive 59 miles each way to have my Acura serviced here. Always a good experience. More
Other Employees Tagged: Kim Burnett
July 31, 2020
Highly recommend Lance.Lance, was pleasure to work with Highly recommend Lance. Lance, was pleasure to work with you. Mark, great job. You a professional. Thanks a lot. Nick - GSM makes the negotiation p Highly recommend Lance. Lance, was pleasure to work with you. Mark, great job. You a professional. Thanks a lot. Nick - GSM makes the negotiation process easy, saving a lot of time. Thanks as well. More
Other Employees Tagged: Nick Gianacakos, Lance Dailey
July 30, 2020
Oil Change Service Mark was exceptional, extremely customer focused. Understood my situation and catered the discussion around what was needed now and the next service Mark was exceptional, extremely customer focused. Understood my situation and catered the discussion around what was needed now and the next service appt. That is all you can ask. More
July 25, 2020
Service Wonderful customer service. Kim and Mark were professional yet personable. Really like the text updates. I have purchased all of my Acura’s from Mul Wonderful customer service. Kim and Mark were professional yet personable. Really like the text updates. I have purchased all of my Acura’s from Muller’s since 2007, and had them serviced there as well. Loyal customer since 2007. More
Other Employees Tagged: Kim Burnett
July 19, 2020
The service is so good at this dealership Kim does such a wonderful job she is a true asset to the company I keep wanting to try to buy another brand of cars I continue to come back to Acura because of the s wonderful job she is a true asset to the company I keep wanting to try to buy another brand of cars I continue to come back to Acura because of the service she provides attitude is everything I own a small business myself they do an excellent job highly recommend them is my voice More
Other Employees Tagged: Chris Anderson , Kim Burnett
July 18, 2020
There’s not a bad word I could say about this dealership. It’s always a pleasure to deal with this dealership and the experience is an easy one from start to finish. I’ve purchased two new vehicles from here It’s always a pleasure to deal with this dealership and the experience is an easy one from start to finish. I’ve purchased two new vehicles from here in the past six months and I would purchase from here again in a heartbeat. Thanks for all the good work More
Other Employees Tagged: Myles Bauer, George Rasiarmos, Chris Anderson , Kim Burnett, Chris Eugenis, Barb Krajewski
July 17, 2020
Excellent service provided Service Manager Mark did an excellent job on provide a write up of what needs to be done. Service representative Kim excellent person to deal with. K Service Manager Mark did an excellent job on provide a write up of what needs to be done. Service representative Kim excellent person to deal with. Knows what needs to be service and sends emails as to the status of the job. I have an excellent interaction to both them and Mueller dealership service department is the greatest of them all. Thank you. More
Other Employees Tagged: Kim Burnett
July 14, 2020
Anytime I bring my 2012 Acura TL to Muller’s Woodfield Acura for service I feel confident that the job is going to be done right the first time. I’m considering having our 2017 Honda Pilot serviced there. Acura for service I feel confident that the job is going to be done right the first time. I’m considering having our 2017 Honda Pilot serviced there. More
Other Employees Tagged: Kim Burnett