Mark Dettlo
Mark Dettlo at Muller's Woodfield Acura
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Mark Dettlo | Page 5

Service Director

Muller's Woodfield Acura

1099 W Higgins Rd
Hoffman Estates, IL 60195

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5.0
50 Reviews
5.0

50 Reviews

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50 Reviews of Mark Dettlo

September 01, 2020

Dealership Rating
Employee Rating

Best service department around! Always honest and trust worthy! Had a screw in my tire - they took it out and said the tire was fine! More

by acuraowner2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Anderson , Kim Burnett

August 30, 2020

Dealership Rating
Employee Rating

Mark Dettlo and Kim Burnett have provided excellent service and customer appreciation for my MDX and RL for over 11 years. Their recommendations and concerns for my cars and understanding my personal More

by kmham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Kasuk , Kim Burnett, Barb Krajewski

August 25, 2020

Dealership Rating
Employee Rating

Made appt. for routine maintenance on my TL - oil change and trans. fluid change. Have been dealing with Kim Burnett in Service since I purchased the car. She is an outstanding service advisor who never tri More

by td80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kim Burnett

July 31, 2020

Dealership Rating
Employee Rating

Highly recommend Lance.Lance, was pleasure to work with Highly recommend Lance. Lance, was pleasure to work with you. Mark, great job. You a professional. Thanks a lot. Nick - GSM makes the negotiation p More

by jvtius
Recommend Dealer
Yes

Other Employees Tagged: Nick Gianacakos, Lance Dailey

July 30, 2020

Dealership Rating
Employee Rating

Oil Change Service Mark was exceptional, extremely customer focused. Understood my situation and catered the discussion around what was needed now and the next service More

by mrah4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 25, 2020

Dealership Rating
Employee Rating

Service Wonderful customer service. Kim and Mark were professional yet personable. Really like the text updates. I have purchased all of my Acura’s from Mul More

by Kbe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kim Burnett

July 19, 2020

Dealership Rating
Employee Rating

The service is so good at this dealership Kim does such a wonderful job she is a true asset to the company I keep wanting to try to buy another brand of cars I continue to come back to Acura because of the s More

by Tanderson
Recommend Dealer
Yes

Other Employees Tagged: Chris Anderson , Kim Burnett

July 18, 2020

Dealership Rating
Employee Rating

There’s not a bad word I could say about this dealership. It’s always a pleasure to deal with this dealership and the experience is an easy one from start to finish. I’ve purchased two new vehicles from here More

by crwnbrkr226
Recommend Dealer
Yes

Other Employees Tagged: Myles Bauer, George Rasiarmos, Chris Anderson , Kim Burnett, Chris Eugenis, Barb Krajewski

July 17, 2020

Dealership Rating
Employee Rating

Excellent service provided Service Manager Mark did an excellent job on provide a write up of what needs to be done. Service representative Kim excellent person to deal with. K More

by RReyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kim Burnett

July 14, 2020

Dealership Rating
Employee Rating

Anytime I bring my 2012 Acura TL to Muller’s Woodfield Acura for service I feel confident that the job is going to be done right the first time. I’m considering having our 2017 Honda Pilot serviced there. More

by Patrick
Recommend Dealer
Yes

Other Employees Tagged: Kim Burnett

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